Portsmouth Marriott Hotel

“Enjoyable stay”

This hotel was not our first choice, but owing to a big happening at Goodwood that weekend, our usual choice was fully booked. We found it suited our needs, but was on the pricey side for what it offered. Unlike some other visitors, we were not charged separately for parking, internet or breakfast … more

This hotel was not our first choice, but owing to a big happening at Goodwood that weekend, our usual choice was fully booked. We found it suited our needs, but was on the pricey side for what it offered. Unlike some other visitors, we were not charged separately for parking, internet or breakfast as all were included in our package. Being in a city, parking is often limited, but there was plenty here. After checking in, we went to our room, but the keys we were given didn't open the door, though this was quickly sorted. The room was fine and the bed comfy, though the pillows were not the best. We enjoyed the food there. There was a huge choice at breakfast and everything was beautifully laid out. At dinner, the portion sizes were generous and the food was well cooked. After breakfast on the last day, we returned to our room, but again the keys wouldn't unlock the door, even though we had not yet checked out. After proving who we were, we were able to get in and collect our belongings.

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“Worth booking the suite”

First impression was of going back to the 70s as you enter a huge four-storey extension space with a metal roof and large orange lights: weird. Reception was quiet when we arrived at about 2:30. Had a bit of a wait whilst they checked that the room was ready, which it was and we were in it by 2:45.… more

First impression was of going back to the 70s as you enter a huge four-storey extension space with a metal roof and large orange lights: weird. Reception was quiet when we arrived at about 2:30. Had a bit of a wait whilst they checked that the room was ready, which it was and we were in it by 2:45. We’d booked a suite, not realising that it is the only suite! Lovely big room with separate seating area with a sofa and two chairs. Bedroom was large with a desk and a second TV. Views were over the metal roof to the sea - eventually. The room was decorated in shades of grey with wooden accents and a black glass table. It was a bit on the cold side and the a/c didn’t make much difference. Bathroom was large, although surprisingly lacking storage space. “This Works” toiletries in large bottles. There was a bath and a separate shower and one sink. The location is convenient for the M27 but not for Portsmouth itself and there isn’t much in the area.

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“Well appointed, comfortable room. Not great ambience, lack of attention to detail.”

The praiseworthy: well appointed, clean and comfortable room. Desk and breakfast service friendly and efficient. Hotel quiet, easy to find, ample parking. Lifts are prompt, that is always a plus. Not so good: Located in anonymous area with few facilities close by and not pedestrian friendly. F… more

The praiseworthy: well appointed, clean and comfortable room. Desk and breakfast service friendly and efficient. Hotel quiet, easy to find, ample parking. Lifts are prompt, that is always a plus. Not so good: Located in anonymous area with few facilities close by and not pedestrian friendly. Few footpaths at the hotel, not even a pathway to the street. Marriott needs to fix this - it’s the 21st century. The exit area is scruffy. The restaurant with its industrial roof and glass gables gives the impression of dining in a garden centre or DIY shed, with some signs of wear - see image. The hot breakfast options were really poor. Lowest grade tomatoes, barely ripe or cooked; tinned mushrooms, lifeless bacon. Premier Inn next door would have offered better. Unappetising and not four star. My room looked over the corrugated ‘tin’ roof. Tea and coffee supplies were not replenished. Bed sloppily made up on final day. As an experienced traveller, this was not overall a four star experience.

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