Voco Oxford Spires, An Ihg Hotel

“A good experience”

We chose this hotel because it had parking - which can be problematical in Oxford. We booked a slightly reduced package of accommodation, parking and breakfast. The room was clean and comfortable; the evening meal good value and the breakfast exceptional. Our room had a pleasant vista, looking acr… more

We chose this hotel because it had parking - which can be problematical in Oxford. We booked a slightly reduced package of accommodation, parking and breakfast. The room was clean and comfortable; the evening meal good value and the breakfast exceptional. Our room had a pleasant vista, looking across fields.

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“Great for food allergies”

My daughter and I stayed for 2 nights and were very impressed by how the staff catered for my severe food allergies. I have anaphylaxis to wheat and nuts and carry epipens. The chef Claudio discussed my requirements and cooked safe tasty meals for me. He ensured that all the staff were aware of my… more

My daughter and I stayed for 2 nights and were very impressed by how the staff catered for my severe food allergies. I have anaphylaxis to wheat and nuts and carry epipens. The chef Claudio discussed my requirements and cooked safe tasty meals for me. He ensured that all the staff were aware of my allergies so that no errors were made from the kitchen staff,servers and bar staff. We found all the staff to be friendly and helpful with special thanks to Max and Vignesh. The swimming pool was clean,warm with jaccuzi,sauna and steam room. Our room was spacious with very comfortable beds. I would highly recommend this hotel to anyone visiting who has serious food allergies.

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“Wonderful Stay”

We really loved this hotel. All the staff (except one who could have done better) were friendly and helpful. The rooms were a decent size, clean, some hanging and storage space. Room included kettle and plenty of tea/coffee/hot chocolate. The rooms are well sound proofed except for the door closure… more

We really loved this hotel. All the staff (except one who could have done better) were friendly and helpful. The rooms were a decent size, clean, some hanging and storage space. Room included kettle and plenty of tea/coffee/hot chocolate. The rooms are well sound proofed except for the door closures. We used the swimming pool but not the gym. The breakfast had lots of choice and although very busy one day never felt crowded. If you like to walk, the hotel is right next to the river path, to walk into Oxford. There are not many eateries close by but the hotel has a restaurant and bar which seemed very popular but we did not use in the evening. But you can get a bus or taxi into the city if you did not feel like walking. Now for that one member of staff. This was when we checked in. Told which direction was the lift. As we were leaving reception we "bumped" into another worker who asked if we had just checked in and he would show us to our room. (I said the staff were friendly and helpful.) So lucky for this chance meeting as we would never have found our room. Reception should have done a better job in ensuring we knew where our room was located.

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“Disappointing Oxford Stay”

Friendly staff and nice spa facilities are let down by tired hallways and noisy bedrooms. We stayed in the middle of the first floor and heard a fan being switched on and off all night. We were also disappointed dinner wasn’t served in the main restaurant, it was served in the bar area. The overly … more

Friendly staff and nice spa facilities are let down by tired hallways and noisy bedrooms. We stayed in the middle of the first floor and heard a fan being switched on and off all night. We were also disappointed dinner wasn’t served in the main restaurant, it was served in the bar area. The overly large plates couldn’t even on the too small bar table. If I’d have known we couldn’t eat in the restaurant we would have gone out of the restaurant for food. Nobody warned us of the change in venue. We were, however, charged 20% table service - surely this is for restaurant table service? We left the hotel and our stay feeling disappointed. We won’t be coming back.

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