Description
Facilities: The hotel was built in 1870. The hotel has 4 suites, 13 single rooms and 72 double rooms, which are located on 3 storeys and are reachable by lift. Guests are warmly welcomed by English- and French-speaking staff at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities available at the hotel include a cloakroom, a baggage storage s… more
Location: This hotel lies on the banks of the river in Jesmond, just 1.5 km from the city centre and commercial area. Countless shops and links to the public transport network are situated only a few minutes walk away (200 m). Newcastle Airport can be reached in 20 minutes by making use of public transport (11 km away).
Meals: Various dining options are available, including a restaurant, a dining room and a bar. For breakfast, lunch and dinner, guests serve themseves at the buffet or choose their preferred fare from the menu (for lunch and dinner). Diet meals, gluten-free meals, vegetarian dishes and children's meals can be prepared on request.
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- Parking
- Parking
- Parking near the hotel
- Wi-Fi
- Complimentary Wi-Fi
- Restaurants
- À la carte restaurant
- Buffet restaurant
- Restaurant with diet menus
- Restaurant with breakfast buffet
- Restaurant with high chairs
- Gym and SPA
- Spa
- Other
- Air conditioning
- Heating
- Additional services
- Laundry service
- Daily room cleaning
- Tumble dryer
- Lift
- Reception
- 24-hour reception
- Multilingual reception staff
- Entertainment
- Pool table
- Games room
- Smoking
- No smoking allowed anywhere in the hotel
- Services
- Room service
- Safe
- Iron
- Car hire
- Fax / Photocopier
- Luggage storage
- Trouser press
- Wake-up call
- Gardens
- Public bathroom
- Sun terrace
- Terraces
- Security service
- Coffee maker
- Hair dryer
- Banquet and event room
- Wedding service
- Play area
- Serviced office
- Conference centre
- Meeting rooms
- Bars
- Café bar
- Bar
- Tea and coffee in common areas
- Activities
- Tennis court
- Accessibility
- Wheelchair-friendly access
- Check-in/Check-out
- Check-in from: 3.00 pm h — Check-out before: 11.00 am h
- Minimum registration age without supervision
- 18
- Deposit:
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- General
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- Administration fee
Good to know
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Very good
Based on 708 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
Showing 2 featured reviews out of 708 TripAdvisor reviews
N
nessaj2018
Knottingley, United Kingdom
25/08/2024
“Great room and gluten free too”
Lovely hotel very clean Bed was super comfy When we arrived the room didn’t have a bath , the lady on reception went out of her way to get a room with a bath for us , Thankyou so much We did ask how much the dressing gowns were as it said you could purchase them , however we were told you couldn… more
M
Michael M
Northern Ireland
13/10/2024
“Generally OK, but the lack of heating controls in the room is a major problem”
I stayed in room G4, a disability-accessible room. On the ground floor, with a walk-in wet room (which was very nice). Bed was OK, the mattress could have been firmer. Small fridge was a nice touch (few hotels do this any more). Check in was uneventful, professional, no great welcome though. W… more