Description
Facilities: The friendly staff at the reception desk are happy to answer any questions. Services such as a baggage storage service and a safe ensure a comfortable stay. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. A lift and wheelchair-accessible facilities are avail… more
Meals: The dining area includes a restaurant and a bar. A continental breakfast buffet guarantees a great start to the day. Staff are also happy to provide children's meals.
- Parking
- Parking
- Outside parking
- Parking near the hotel
- Wi-Fi
- Complimentary Wi-Fi
- Other
- Air conditioning
- Heating
- Additional services
- Laundry service
- Daily room cleaning
- Laundry
- Dry cleaning service
- Lift
- Reception
- 24-hour reception
- Multilingual reception staff
- Porter service
- Entertainment
- Club
- TV lounge
- Dartboard
- Shops in hotel
- Smoking
- Smoking areas
- Smoke detectors in hotel
- Services
- Room service
- Safe
- Ironing board
- Newspapers
- Fax / Photocopier
- Luggage storage
- Wake-up call
- Sale of tickets
- Gardens
- Public bathroom
- Terraces
- Sale of tours
- Coffee machine
- Security service
- Coffee maker
- Hair dryer
- Fireplace
- Cloakroom
- Serviced office
- Conference centre
- Bars
- Bar
- Activities
- Golf course (within 3 km)
- Golf course
- Accessibility
- Wheelchair-friendly rooms
- Disabled access
- Check-in/Check-out
- Check-in from: 3.00 pm h — Check-out before: 11.00 am h
- Minimum registration age without supervision
- 18
- Deposit:
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- General
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- Administration fee
Good to know
About the deposit
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Excellent
Based on 186 reviews
Quiet in the room
Location
Rooms
Service
Value for money
Cleanliness
Showing 4 featured reviews out of 186 TripAdvisor reviews
T
Tracy J
04/05/2024
“Hotel balmoral stay”
Lovely clean hotel hospitable friendly welcoming staff . Rooms are very clean and comfortable would definatly recomend Close to all attractions all in walkable distance close to leazes park , football ground only 10 min walk, walkt to town 20 mins
G
Gigi1056
United Kingdom
15/02/2024
“Fantastic and very good value!”
The reception lady was very nice, polite and helpful. Check in was quick no issues. We had to stay somewhere during home renovations so we just wanted somewhere budget friendly and nearby, this was ideal. This is a basic hotel which for the price it is excellent, spotlessly clean and decorated/ mai… more
L
louise s
Durham, United Kingdom
28/05/2024
“Pleasant stay”
Pleasant enough stay for 1 night with smooth booking process through booking.com. Close enough to West End restaurant belt and a short taxi drive frm Central train station. All rooms acessible with ramp for wheelchars to lift to all floors. Hotel was very clean and staff were accomodating and frien… more
P
Pennybrum1
08/03/2024
“A pleasant stay”
We had a "Best Western" special sale offer of buy one night, get one free in December 2023 which was excellent value. The male member of staff on reception gave us an underwhelming welcome and didn't look very smart so we were a bit apprehensive as we made our way to our room. However we were pl… more