Holiday Inn Express Newport, An Ihg Hotel

“Fantastic ”

Great facilities, ideal location and pleasant service combined to make this great hotel. We've used this hotel for number of years to visit family nearby and never disappoints. Also recently added new items to the hot breakfast choices which is included in rate. Special mentions to Owen and Jamie o… more

Great facilities, ideal location and pleasant service combined to make this great hotel. We've used this hotel for number of years to visit family nearby and never disappoints. Also recently added new items to the hot breakfast choices which is included in rate. Special mentions to Owen and Jamie on reception who were especially helpful. Ideally located close to M4 and A48 and free parking by logging car reg on arrival

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“Ok for a night”

Check-in was a slow process, but the staff were all very friendly. The room was quite basic, akin to Premier Inn, and dimly lit. The bed was comfortable and there were nightstands at each side--BUT--unfortunately, there were zero power outlets at bedside, only a USB port, which isn't helpful when… more

Check-in was a slow process, but the staff were all very friendly. The room was quite basic, akin to Premier Inn, and dimly lit. The bed was comfortable and there were nightstands at each side--BUT--unfortunately, there were zero power outlets at bedside, only a USB port, which isn't helpful when your devices all use micro USB and you don't travel with an adapter--c'mon, Holiday Inn, get with the 21st century & put power hubs at each nightstand! The room had a tea kettle, iron, and ironing board. No mini fridge even though there's some space for one. The bathroom had a shower only. The water pressure was ok and the hot water stayed hot. No magnifying mirror, unfortunately. One of the towels was dirty! It's as though someone just folded up a used towel, dirty with make up stains, and housekeeping put it on the shelf for the next guest. Ick! Breakfast was blah. The WiFi was strong but not password protected (boo!). The hotel's open-air parking lot had ample space but became quite full at night. Ok for a night but don't think I could stay here for more than that.

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“Convenient and comfortable, but bland”

Good convenient location, easy parking, friendly staff, room was nice size with comfortable bed. No major problem, but very little character. I can imagine all Holiday Inn Express hotels all look and feel the same - clean, functional and fit for purpose. Evening meal was, frankly, bland and serious… more

Good convenient location, easy parking, friendly staff, room was nice size with comfortable bed. No major problem, but very little character. I can imagine all Holiday Inn Express hotels all look and feel the same - clean, functional and fit for purpose. Evening meal was, frankly, bland and seriously poor value for money. Chicken Makhani - a nan bread, some boiled rice, a few bits of chicken covered in sauce out of a jar. £16 - really?? My partner had the Hunter's Chicken which looked far more interesting and imaginative for the same price but, as always, flavour drowned by the BBQ sauce. Breakfast was perfectly adequate but only scrambled eggs (made from powder I suspect); no possibility of poached or fried. Overall, comfortable hotel but eat elsewhere.

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