Holiday Inn Express Milton Keynes, An Ihg Hotel

“Great Stay and will return”

Second stay here and again a great stay. On my first visit I had a slight problem as the stair escalator later wasn't working and I I have a knee problem - a Gentleman called George observed I was going to struggle with luggage and came up two floors to check I was ok. "What a Guy" and that is what… more

Second stay here and again a great stay. On my first visit I had a slight problem as the stair escalator later wasn't working and I I have a knee problem - a Gentleman called George observed I was going to struggle with luggage and came up two floors to check I was ok. "What a Guy" and that is what you call customer service. He was working again this trip and and a warm welcome was received and is a credit to this hotel. Used to stay around the corner-however the less said the better.I have now made around 3 or 4 bookings for this year-so I would recommend a stay here. Positives -Very Friendly staff throughtout hotel -A very warm welcome on arrival -IHG Status acknowledged -Food was good at evening meal and breakfast Negatives -Extremely busy on a weekend at breakfast -not complaining just be aware and maybe get yourself down early.

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“Great stay.”

First time here, thoroughly enjoyed our stay, rooms spotless and well equipped, bar area friendly and comfortable, good choice of drinks. We didn’t eat but what we saw looked lovely. We will return when next in the area, as it is a nice quiet area.

“Some disappointing things!”

The hotel was set in a business park with a harvester pub right opposite and the parking was free. It was in a good position for visiting Bletchley Park which was only a 15 minute Drive (7miles) and we have stayed here before for just that. The room was ok for a couple of nights with a king size b… more

The hotel was set in a business park with a harvester pub right opposite and the parking was free. It was in a good position for visiting Bletchley Park which was only a 15 minute Drive (7miles) and we have stayed here before for just that. The room was ok for a couple of nights with a king size bed, a couple of hangers, an ironing board and iron plus a hairdryer. There was also tea and coffee making and a tv on the wall. Bathroom was small with a shower, but it did have shelving storage in there.The aircon wasn’t working so we asked for a sheet, as the duvet was just too hot, as we couldn’t cool the room down . No one seemed bothered about the air con or even know what to do about it! Breakfast was complementary and consisted of cereals toast, muffins, croissants, bacon,sausage,tomatoes, scrambled eggs, baked beans and hash browns and more. We wanted to eat in the first night but they were only doing pizzas that night so we had to go out to the Harvester. The second night we asked if food was being served and they said yes and gave us a menu to look at. We went down for our meal just after 6 to be told they were only doing pizzas again as they didn’t have a chef!! We then tried going over to the Harvester, but as it was a Saturday evening there was too long a wait for a table. Luckily my husband hadn’t had a drink because we had to get in the car and drive down the road to a shopping centre we had noticed…called Kingston Centre, where there were some eateries…including a McDonalds and Nando’s…not exactly what we had planned for our Saturday evening meal! There was a novel vending machine that sold things like ear plugs,stomach remedies, headache tablets, lightening cables, playing cards, and many other things you might forget….even a teddy! Staff were friendly but perhaps inefficient in regard to the air con and information on evening meals. But they certainly worked hard and efficiently at breakfast time which was very busy on the Sunday . We don’t think we’ll bother to stay there again though.

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