Hilton Manchester Deansgate

“Loved it”

We really enjoyed our stay from the friendly welcome, the room with an amazing view, the food and drink and the helpful staff. It was really easy to eat and drink dairy free and they cater for any request without fuss. The Sky Bar is an amazing experience. The room was really comfortable and it … more

We really enjoyed our stay from the friendly welcome, the room with an amazing view, the food and drink and the helpful staff. It was really easy to eat and drink dairy free and they cater for any request without fuss. The Sky Bar is an amazing experience. The room was really comfortable and it was so easy to feel completely at home.

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“Great hotel in impressive building with stunning views of the city”

I had one night at this hotel in connection with a visit to a convention. The hotel is not in the most central location in Manchester, but it's right next to the Deansgate station, and not a terribly long walk to the city center. The area is also pretty nice. As a Diamond member, I was upgraded to… more

I had one night at this hotel in connection with a visit to a convention. The hotel is not in the most central location in Manchester, but it's right next to the Deansgate station, and not a terribly long walk to the city center. The area is also pretty nice. As a Diamond member, I was upgraded to a very nice King Executive room on the 21st floor with executive lounge access, which was very nice. I was also able to check in a couple of hours early - much appreciated. The executive lounge was actually very nice. Great views of the city, and amazing service from the staff there. They seemed genuinely interested in guests and were just lovely all around. My room was quite nice too. Very modern, nice views, and a large TV. The bathroom was also great, with a large tub and separate shower. I tried the Cloud 23 bar on the top floor of the hotel. Great ambiance and views, with tables right by the large windows. I had the "Psyche" cocktail which was tasty, but very small, especially for the £13 price tag. The one restaurant on site (aside from limited dinner service at Cloud 23), Podium, is currently closed on Mondays and Sundays which is a little odd, but fortunately there are many good restaurant options close to the hotel. I did try the breakfast buffet at Podium though, which was exceptional. Really impressive selection, good food, and lots of seating in a pleasant restaurant setting. I also liked the fact that they had a "This table is occupied/This table is available" coaster that you could place on the table. Such a simple but extremely efficient way to indicate that the table is taken or free, which is useful especially for a solo traveler. I have stayed at dozens of Hilton hotels but never seen this before, but I wish all of them would have it. The hotel also has a pool on site. I didn't get to try it, and I think it might have been closed during my stay, but I think it's great that they offer an indoor pool in a city where this is probably not very common. Service from the staff at the front desk was good as well. Overall a lovely hotel that I would highly recommend!

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“4 star? More like a 5 star hotel with the most WONDERFUL customer service!!”

I stayed here from the 18th-22nd October in room 402 on the 4th floor and the hotel was just wonderful from the moment I checked in. Check in was very easy, the £50 a night deposit can be used towards room service and the bar which meant I didn't need to worry about paying the bill at check out and… more

I stayed here from the 18th-22nd October in room 402 on the 4th floor and the hotel was just wonderful from the moment I checked in. Check in was very easy, the £50 a night deposit can be used towards room service and the bar which meant I didn't need to worry about paying the bill at check out and the remaining balance goes back to your card. My room was very quiet, spacious, plenty of storage space, the bed was very comfortable, the pillows were very supportive especially if your like me and have neck/back pain, the bathroom was big, the shower was extremely powerful and the bath was just heavenly. I have a lot of food allergies but they catered to my allergies so well and eased any anxiety I had in terms of cross contamination so when I went to eat at the podium restaurant, the bar or ordered room service I just made my allergies aware to them and they managed it very well. I want to add a big shout out to the lovely Sabrina, Kayla and Bob who went above and beyond in terms of caring for their guests. The only thing I will say which is a bit critical is at breakfast they need more vegetarian/vegan options otherwise there's not too much you can have. The chef kindly cooked scrambled eggs for me every morning and I had beans but I got very fed up of it and ended up ordering my Alpro soya yoghurts from Deliveroo just so I could be full after finishing breakfast. Other than that it was a perfect stay, I would 100% book to come back here if I go back to Manchester again and how this is only a 4 star hotel is beyond me because this truly feels like a 5 star hotel!!!!

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“Overpriced and tired but Cloud23 pulls it back from the dead”

Needs an overhaul, when paying £340 per night plus £50 refundable bond plus £35 to park… I would have expected a shower without black mold. Breakfast - self service…. Cold, looked like a primary school had been teaching children how to spill everything on the floor. Dried out bacon and sausage. Rea… more

Needs an overhaul, when paying £340 per night plus £50 refundable bond plus £35 to park… I would have expected a shower without black mold. Breakfast - self service…. Cold, looked like a primary school had been teaching children how to spill everything on the floor. Dried out bacon and sausage. Really disappointed. Plates everywhere no clean glasses or cups. There are 3 lifts… 1 of which was out of order - we were on the 22nd floor. It took nearly 10 minutes waiting for the lift up and down. Positives - the views are immense. Cloud23 was exceptional. The food was exquisite and the staff were really personable and took the time to chat and explain every course. I would go back to Cloud23 but not reside at the Hilton.

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