Leeds Marriott Hotel

“Once again my favourite hotel”

Absolutely love this hotel, everything they offer is top class. Service with a smile nothing is too much for them the perfect hotel. Use this hotel most weeks and it’s by far the best hotel I’ve used for many a year. Wish I could name all the staff, really I thank them all deeply. Norman

“Girls weekend”

Stayed at the Marriott a few times now...we love the location for the restaurants, bars and train station. The rooms were clean and tidy and quiet at night time. We were woken up on the Monday morning at 5am....fire alarms going off.... evacuated hotel to the courtyard....No staff was checking with… more

Stayed at the Marriott a few times now...we love the location for the restaurants, bars and train station. The rooms were clean and tidy and quiet at night time. We were woken up on the Monday morning at 5am....fire alarms going off.... evacuated hotel to the courtyard....No staff was checking with people ito see if they were ok ..no communication at all.... returned to hotel after fire crew said it was ok....... faulty alarm......no apologies for staff.... checking out still no apologies from staff about fire alarm... Earlier review from last week said the same thing had happened to them 5.20am !!!!

less

“Increasingly disappointing if you have Marriott Elite status”

This Marriott provides decreasingly fewer benefits to loyal guests with Marriott Bonvoy status. Originally, as in many Marriotts, complementary normal breakfast was included for Platinum and Titanium Elite members (and it was very good) but when the breakfast area was rebranded to be ‘Gino D’Acampo… more

This Marriott provides decreasingly fewer benefits to loyal guests with Marriott Bonvoy status. Originally, as in many Marriotts, complementary normal breakfast was included for Platinum and Titanium Elite members (and it was very good) but when the breakfast area was rebranded to be ‘Gino D’Acampo’ before Covid this was lost, even though it is still the breakfast venue for all other guests. A ‘management decision’ to exclude Elite members, according to the staff. Although a disappointing development, at least missing food items from the remaining cut-down version of the normal breakfast served in the Executive Lounge could be requested if so wished. Judged by our most recent visit, that option has apparently now been lost too: we could not now request something as simple as, say, poached eggs instead of the served scrambled eggs because of - you’ve guessed it - another ‘management decision’. It seems that Leeds management (thankfully unusually) see its most loyal customers as easy pickings for cost-cutting, forgetting that as well as being the backbone of their company business they are the guests with the longest memories.

less

“Disappointed”

Quite a wait to be seen when checking in, followed by a room that was far too big for a single occupant. Then woke at 5:20am by the FA going off. No apology the next day, limited breakfast choices in comparison to Marriot’s I’ve stayed in. Not all bad, Location was very good in the centre with am… more

Quite a wait to be seen when checking in, followed by a room that was far too big for a single occupant. Then woke at 5:20am by the FA going off. No apology the next day, limited breakfast choices in comparison to Marriot’s I’ve stayed in. Not all bad, Location was very good in the centre with ample parking around. I would stay again as feel as though my experience was maybe marred by being woken.

less