Holiday Inn Express Leeds City Centre Armouries, An Ihg Hotel

“Spotless room, easy parking and good breakfast!”

Highly recommended. Our double room and bathroom were spotlessly clean. We had a big comfy bed, easy parking next door (reduced rates for hotel guests) and decent breakfast in the morning. Good value for money and we would definitely return.

“Thanks to great staff”

Hotel was nice and clean and comfortable, rooms were boiling but that’s pretty standard in any hotel I usually find!! We were booked into this hotel after our air b and b finished before our work contract was up, we spent three nights here , night one was a nightmare as our dog was with us and we… more

Hotel was nice and clean and comfortable, rooms were boiling but that’s pretty standard in any hotel I usually find!! We were booked into this hotel after our air b and b finished before our work contract was up, we spent three nights here , night one was a nightmare as our dog was with us and we happened to be placed next to the lift , this meant he guarded and gave little growls and barks continuously through the busy night, when mentioned to Ivy on reception she came up with a solution and moved us without any fuss to a room at the end of corridor, we then had to great nights of rest here , with no interruptions! So big thanks to Ivy and Anna for sorting this out for us and making sure we got to sleep!!!! Hotel is very well placed for getting in and out of the city centre on foot, great places to eat all around, definitely would stay again when visiting Leeds . Only downside I would say for this hotel was the breakfast which we only took advantage of on the last day, as it was our check out day and we got to lay in past 7 am! It was awful , overcooked or left out for ages and reheated not sure which, but it wasn’t great that’s for sure!

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“Excellent location for Royal Armouries”

Clean, efficient,good breakfast - everything you would expect from a Holiday Inn. Parking adjacent. Ticket endorsed at reception to reduce parking cost to £8 per day. Comfortable room and shower. Staff helpful and available. Sat Nav directs you to back of hotel so follow signs to Royal Armouries

“Modern hotel slightly short staffed at busy periods!”

Good value modern hotel with car park next door. We visited for magic weekend rugby and arrived on Saturday 1-00pm. Good clean looking hotel, looks relatively new. Staff at reception very helpful. We managed to get our room at 3pm, which was the check in time they advise online.Rooms are basic but… more

Good value modern hotel with car park next door. We visited for magic weekend rugby and arrived on Saturday 1-00pm. Good clean looking hotel, looks relatively new. Staff at reception very helpful. We managed to get our room at 3pm, which was the check in time they advise online.Rooms are basic but everything you need for a nights stay . Bed was quite firm, so not a great nights sleep for me but I understand some people may prefer a firm mattress, the surrounding area is quiet , so no traffic noise , and located next to the armouries. The big let down is the hotel seems to be short staffed. So at busy periods check in - check out, the reception staff cover the desk and the bar and customers are kept waiting at the bar. Also the breakfast , we arrived at breakfast 9-30am, and it was busy. Again short staffed, running out of croissants , bread, cups, butter constantly . The hotel needs to address it, as the staff they have obviously cannot keep up with demand, and it causes a number of people waiting around the self serve breakfast area constantly whilst the staff struggle to top it up. No sooner as they bring out cups, bread etc they run out again . Also tables that are vacated , are slow to be cleaned up . The staff they have are run ragged, and the hotel needs a few more to help resolve the issues. Because of this we wouldn’t stay again as there is lots of choice in the area where hopefully they don’t have similar staff problems.

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