Campanile Liverpool

“Great Staff, Lovely Views, Rooms Could Do With Updating”

Stayed for 3 nights in a superior, twin room with lovely river view. Was great, as saw dragon boat racing on one day. The view is great and room was on ground floor. Comfy beds and payable parking outside with no problem getting a space. Paid extra for breakfast which was good with hot and cold … more

Stayed for 3 nights in a superior, twin room with lovely river view. Was great, as saw dragon boat racing on one day. The view is great and room was on ground floor. Comfy beds and payable parking outside with no problem getting a space. Paid extra for breakfast which was good with hot and cold options such as cereal, toast, fruit etc and the breakfast room/bar is nicely decorated, plus an attractive outside area next to the river. On arrival I asked for extra hangers and towels. Shannon was very quick at providing them. Later on she served us at the bar. She was extremely hard working and nothing was too much trouble for her. The negatives are that although the room was a superior It was rather dated. A couple of labels on the side of the wardrobe and in the bathroom were not straight and there were some holes in the side of the wardrobe. Bits of black mould around the toilet flusher which some limescale remover would probably get rid of. The toilet roll was very thin and the shower curtain was not wide enough to go across the bath. I wasn't keen on the smell of the body and hand wash (suspect it was cheap). The bathroom could do with a couple of glasses or plastic cups. I would say it was not really superior other than the view and being on the ground floor.

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“Great location, friendly staff, rooms extremely basic!”

I stayed at Capanile while attending a conference at ACC. The location is great for this. The hotel reception/ bar/ restaurant area is pleasant, modern and the staff were very welcoming, helpful and friendly. The rooms, however, leave a lot to be desired! I would describe my room as the sort you … more

I stayed at Capanile while attending a conference at ACC. The location is great for this. The hotel reception/ bar/ restaurant area is pleasant, modern and the staff were very welcoming, helpful and friendly. The rooms, however, leave a lot to be desired! I would describe my room as the sort you see in an estate agent’s photo of a property that’s described as a ‘do-er up-er’. Wood chip walls, dated, tired furniture and whilst it was superficially clean it felt like everything needed a deep clean. There was no mirror in the room at all, the only one being in bathroom. This made it difficult to dry and straighten my hair as there’s no socket in bathroom (obviously). The TV didn’t work. The bed was reasonably comfortable but the pillows were naff. On the plus side the shower was great with plenty of hot water. My room was on the 2nd floor and there’s no lift. In summary if you’re looking for somewhere economical and absolutely no frills to stay, this fits the bill. But if you want your stay be vaguely comfortable I’d avoid!

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