Macdonald Drumossie Hotel

“A nice break spoiled”

The hotel was great value and the staff were in the main helpful and accommodating. Rooms were spacious and clean and on the whole I would recommend the Drumrossie. Only downside was the cooked breakfast, every item was either under or overcooked. Over the three days I hoped for improvement but it … more

The hotel was great value and the staff were in the main helpful and accommodating. Rooms were spacious and clean and on the whole I would recommend the Drumrossie. Only downside was the cooked breakfast, every item was either under or overcooked. Over the three days I hoped for improvement but it was awful all three days. Scrambled eggs were under cooked, tattie scone( a favourite of mine) were cooked in deep fryer resulting in an soggy oily mess, bacon too was of very poor quality, like most tourists I look forward to a nice cooked b/fast. It really spoiled the experience for us as the staff were understanding but seemed embarrassed

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“Nice hotel - not close to city center”

Stopped here for one night on a tour with Globus. Little disappointed that the hotel was so far away from the city (Inverness) but the accommodations were very nice. Rooms spacious bed was very good bathroom was very nice although it was cold in the room and the bathroom. Breakfast was just average… more

Stopped here for one night on a tour with Globus. Little disappointed that the hotel was so far away from the city (Inverness) but the accommodations were very nice. Rooms spacious bed was very good bathroom was very nice although it was cold in the room and the bathroom. Breakfast was just average and the wait was at least 15 minutes for a simple plate of scrambled eggs. The buffet was OK by European standards and deficient by American standards.

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“Because “thems the rules””

Having paid in excess of £800 for two nights I expected better service. It is impossible to get any hot room service after 7pm which is bizzare and late night arrivals or business travellers need to know this. The lounge menu and room service menu is the same thing. At 6:15 we went to the lounge… more

Having paid in excess of £800 for two nights I expected better service. It is impossible to get any hot room service after 7pm which is bizzare and late night arrivals or business travellers need to know this. The lounge menu and room service menu is the same thing. At 6:15 we went to the lounge and wanted something light for dinner but was told were we not allowed to order from the lounge menu at that time of night. However not quite being 7pm it meant we could still order a hot sandwich from room service. Couldn’t quite get my head around this. So they were still willing to make a hot sandwich, put it on a tray, carry it through the lounge where we were sitting, take it up two flights of stairs to our room, but not willing to deliver one to us in the lounge. Bizzare attitude from a very expensive hotel. Seems to be engineered to force everyone wanting any kind of hot food between 6pm and 7pm you have to be confined to room service and anything after that time it’s the restaurant only at the appropriate price. There is no movement on the rules. Hotel certainly lacking in going that “extra mile” for the prices being charged.

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“Worn art deco hotel”

Older, art deco hotel, worn. Large room, no A/C. Only 1 bar of soap, so no soap for shower. Bathroom door not hung straight, so kept closing. Had to prop open door. Bathroom did have a grab bar for shower, and flush handle for toilet, rather than push knobs (much preferred than push knobs that … more

Older, art deco hotel, worn. Large room, no A/C. Only 1 bar of soap, so no soap for shower. Bathroom door not hung straight, so kept closing. Had to prop open door. Bathroom did have a grab bar for shower, and flush handle for toilet, rather than push knobs (much preferred than push knobs that we found in other Scottish hotels). Dinner okay, but server needs to point out that if you order a sauce, you get 1 oz of sauce for 5 pounds. Way overpriced meals. Did complain about sauce price, and manager removed the cost. Proprietary plug for bedside lamps. Had to string an extension cord across the room for CPAP. Does provide USB plugs next to bed. Free water in room. No water pressure in shower.

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