Description
From M23 (Jct9)
- Parking
- Parking
- Parking near the hotel
- Pets
- Pets allowed
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Nursery
- Kids' club
- Safe
- Ironing board
- Newspapers
- Foreign currency exchange
- Luggage storage
- Coffee maker
- Hair dryer
- Cloakroom
- Restaurants
- À la carte restaurant
- Restaurant with breakfast buffet
- Restaurant with high chairs
- Bars
- Pool bar
- Bar
- Tea and coffee in common areas
- Other
- Air conditioning
- Heating
- Additional services
- Daily room cleaning
- Lift
- Reception
- 24-hour reception
- Entertainment
- Pool table
- Smoking
- No smoking allowed anywhere in the hotel
- Activities
- Tennis court
- Table tennis
- Accessibility
- Wheelchair-friendly facilities
- Wheelchair-friendly rooms
- Wheelchair-friendly access
- Check-in/Check-out
- Check-in from: 3.00 pm h — Check-out before: 12.00 pm h
- Deposit:
- #{ depositAmount } #{ depositCurrency } #{ depositType }
- #{ paymentMethods }
- #{ depositTime }
- General
- : #{numberOfPersons}
- : #{floorNumber}
- #{ registryNumber }
- Administration fee
Good to know
About the deposit
Deposit: #{ depositAmount } #{ depositCurrency } #{ depositType }
#{ paymentMethods }
#{ depositTime }
Late check-in/key pickup: #{ lateCheckin }
#{ registryNumber }
This property has additional information that you can
see here
Very good
Based on 4932 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Horley
Showing 4 featured reviews out of 4932 TripAdvisor reviews
W
Wayne R
Rochester, England, United Kingdom
22/11/2024
“Had an excellent evening”
Large room, very clean, with a comfy double bed. Both mine and my partners dinner was excellent, and Gemma was a fantastic waitress, nothing was too much trouble. Would one hundred percent stay again when visiting Gatwick and highly recommended ⭐️⭐️⭐️⭐️⭐️
A
adamsn397
Weymouth, United Kingdom
21/11/2024
“Seemed very clean & well organised ”
Visited the same Premier Inn last May 2024, this time November 2024, it seemed a lot cleaner, almost like it had, had a small refurbishment, & it was extremely well run re : the evening staff, & especially the morning staff. So all in all a very pleasant stay. Very Impressed.
M
Mrs_kaur_Mr_singh
25/11/2024
“Thank you Julie”
Had a great two day stay, enjoyed dinner with tasty suggestions from Julie. Yummy smothered chicken with wings, shame the add on wings have been removed from the current menu. But comfortable stay with good beds. Restaurant was busy but Julie did amazing Thank you
M
MARIE C
22/11/2024
“Thank you Gemma”
Gemma provided us with outstanding customer service which really rescued our experience that was otherwise tainted by a very mediocre approach to customer care. There is much to be learned from Gemma by her other team members. Thank you Gemma.
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
9
Excellent
Based on 6 reviews
Service: 8
Cleanliness: 8
Room: 9
Facilities: 9
Location: 8
Quality/Price: 9
#{item.note}
#{item.note}
#{item.note}
#{item.user}
Date: #{item.date}
#{ getBarText }
More Info Less Info
Key features of the moderation of reviews
There is an automatic system that detects offensive language, in which case the review will not be published. If an owner reports one of the reviews, the review will be re-evaluated and, if it fails to comply with our content standards, it will be taken down.
Our criteria for collecting guest reviews
After getting home from the trip booked with us, the customer will receive an email asking them to review different aspects of each of the services booked. The system only allows the booking holder to complete this review and only once.
When will my review appear on the website?
Reviews typically take less than 24 hours to appear on our website. The process may take longer if our team of moderators have to examine the review in more detail.
How long will my review stay on the website?
Once it has been published, your review will automatically appear in the summary of reviews and if it is considered a featured review (based on publication date, length and quality of content), the complete review will also appear. Said review will not appear or will disappear from the system if it contains offensive language or if it is reported.
Can I get a reward for my opinion?
No. Reviews written in exchange for personal rewards such as gifts, services, or money will be taken down.
Can a review be edited?
No, once a review has been written, it cannot be edited. If you want it taking down, you can ask to have it deleted and not republished again.
Will my review appear on other websites or publications?
Once published, all or some of the reviews written by our members may be used on some of our partner sites or in promotional material in general.
If I write a review about a service, can the provider contact me about it?
No, as the personal data of the booking holder writing the review will not be shared with any service providers being reviewed. In the featured reviews shown, only the booking holder's first name will appear, meaning that there's no way that the service provider can contact you.