Crowne Plaza Harrogate, An Ihg Hotel

“All I can say is AMAZING!”

Absolutely amazing stay! I would like to say a huge thank you to The Crowne Plaza. I won a one night stay with a 2 course evening meal and breakfast for two people. I was so so excited and chose to stay the weekend for our Wedding Anniversary celebration. We desperately needed this break together … more

Absolutely amazing stay! I would like to say a huge thank you to The Crowne Plaza. I won a one night stay with a 2 course evening meal and breakfast for two people. I was so so excited and chose to stay the weekend for our Wedding Anniversary celebration. We desperately needed this break together and this has been a great experience from start to finish and has really exceeded our expectations. The ease of finding the hotel, the close proximity to the centre, the staff, the check in experience, the room, THE FOOD!!! All Amazing! The buffet breakfast is the best I’ve ever had. For our evening meal we shared a huge portion of yummy Nachos and then had the best steak we have had in so long. The little touches made our stay also - the Anniversary card, sweets and biscuits left in our room for arrival and the complimentary prosecco with our evening meal. Thank you to The Crowne Plaza. You have gone above and beyond to make our stay one to remember. We have visited you before now, and will certainly choose you every time we visit Harrogate!

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“Great stay comfortable beds”

We stayed here for a night and can't fault a thing. The lady checking us was really friendly, recognised my status and there was even a drink of wine and pretzels if we wanted after check in. (we didn't take advantage). Room was excellent and the air con was great (I need it even in the winter). Th… more

We stayed here for a night and can't fault a thing. The lady checking us was really friendly, recognised my status and there was even a drink of wine and pretzels if we wanted after check in. (we didn't take advantage). Room was excellent and the air con was great (I need it even in the winter). The super king bed is huge and so comfortable. The club lounge was the busiest I have ever seen but the staff ensured there was drinks and food for everyone. The breakfast the following morning was excellent too. We will look forward to booking again soon.

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“Lumpy pillows!”

We usually stay here when in Harrogate and have always enjoyed our stay and had a good night's sleep. Unfortunately on this occasion we found the room to be warm and the Aircon not very effective. To add to the discomfort the pillows were in dire need of replacement as they were lumpy resulting in … more

We usually stay here when in Harrogate and have always enjoyed our stay and had a good night's sleep. Unfortunately on this occasion we found the room to be warm and the Aircon not very effective. To add to the discomfort the pillows were in dire need of replacement as they were lumpy resulting in not much sleep. Despite this the staff are welcoming and efficient and the hotel clean and tidy and the breakfast of a good standard, just a shame the pillows let it down.

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“Disappointing experience.”

As a IHG member my preferred hotels have always been with this group. Having stayed at IHG hotels in over 45 countries, my experience has always been positive. Our overnight stay at the Crowne Plaza in Harrogate was unfortunately, in my opinion, not up to standard. The reception staff were not as f… more

As a IHG member my preferred hotels have always been with this group. Having stayed at IHG hotels in over 45 countries, my experience has always been positive. Our overnight stay at the Crowne Plaza in Harrogate was unfortunately, in my opinion, not up to standard. The reception staff were not as friendly as you would usually expect, and I found the whole experience rather disappointing for the price we paid. The underground car park has to be the most poorly designed and laid out car park I have ever encountered. Almost every bay was obstructed by a supporting pillar and the spaces were so small that it was almost impossible to open the doors to exit the vehicle, once you had managed to squeeze the car into one of them. I had to try four times in different bays before I managed to park in one and have the ability to get out of the car. All this for over £12 a day! Once checked in we found the room clean and spacious although the bed and pillows were too hard for a really comfortable nights sleep. The breakfast in the morning was very good, but at over £16 extra per person it needed to be. When you pay £108 for a room you would expect breakfast to be included. There were long waits in long queues for the two very slow coffee machines, which was not good. We stayed at the Holiday Inn, Kensington earlier in the month and the cost of the room, including breakfast, was less than what we paid for the room only at the Crowne Plaza, Harrogate. The included breakfast in London was as good, if not better than in Harrogate. One other disappointing factor was the wait for the lifts, which appeared to be inadequate for the amount of guests they were handling. I’m sorry to be negative about a hotel that is in a group that has always satisfied me well, but for the cost the Crown Plaza, Harrogate was a bit of a let down.

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