Fort William

“Overnight”

A pleasant hotel. Check inn was smooth. The staff friendly. One negative being we weren’t told on booking that the restaurant was closed in the evening.The room was large and had a very comfortable king size bed with excellent bedding. Plus a sofa bed if needed. Plenty of storage. A desk, tv ,wifi,… more

A pleasant hotel. Check inn was smooth. The staff friendly. One negative being we weren’t told on booking that the restaurant was closed in the evening.The room was large and had a very comfortable king size bed with excellent bedding. Plus a sofa bed if needed. Plenty of storage. A desk, tv ,wifi, tea and coffee making facilities but no biscuits. The bathroom was immaculately clean with a bath and shower. The breakfast was a typical pub breakfast. Unfortunately the restaurant was cold.

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“Do not come here for the restaurant”

The room was lovely! No faults with that. Reception was ok, although they didn’t explain anything about where breakfast or dinner was. The restaurant was the reason for low marks. The original restaurant had closed to the public and now was only open to hotel staff but this meant that they had no s… more

The room was lovely! No faults with that. Reception was ok, although they didn’t explain anything about where breakfast or dinner was. The restaurant was the reason for low marks. The original restaurant had closed to the public and now was only open to hotel staff but this meant that they had no staff running it and it was the worst experience at a premier inn I have ever had. We purchased the meal deal before we came and I have had to ask for a refund because the service was shocking. It took the chef 45 minutes to realise no orders were coming through as his printer in the back was jammed and so was not sending orders through. When the food eventually came out, it was burnt to a crisp

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“Basic stay”

Room did what it needed to do. Got sleep. Not too far from visitor centre for Ben Nevis. Near Morrisons and Mcdonals so not nicest location itself. Price difference for one night (44) and other (120) was annoying. Quick check in. Room a bit smelly.

“Hard to tell from just one night”

basic hotel, with no frills. The restaurant is not attached to the hotel but is right next door. However, there is no connection with the hotel -- you have to go outside to go to the restaurant. Internet access requires you to give you personal details, which I wasn't prepared to do for just one n… more

basic hotel, with no frills. The restaurant is not attached to the hotel but is right next door. However, there is no connection with the hotel -- you have to go outside to go to the restaurant. Internet access requires you to give you personal details, which I wasn't prepared to do for just one night. Shower is over the TALL tub, which was difficult to get in and out of as there are no suitable grab rails. This is not just at this hotel -- all hotels I stayed at in the UK that had the shower over the tub are the same. Very dangerous and no wonder so many people have falls. Grab rails on the wall opposite the entry to the tub would help a lot --- this is a cheap retrofit with a big benefit. No face washers provided, and none available when I asked. Morrisons (supermarket, open from 7am) is over the road, across the McDonalds car park/drive thru area.

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