The Somerset Hotel

“A basic place to use as a base”

After reading past reviews from the last month or so I was really sceptical about staying here but had left it too late to cancel. The appearance of the lobby was good but did not follow through with the rest of the hotel. The room we stayed in was mostly clean (apart from the toilet) but everywher… more

After reading past reviews from the last month or so I was really sceptical about staying here but had left it too late to cancel. The appearance of the lobby was good but did not follow through with the rest of the hotel. The room we stayed in was mostly clean (apart from the toilet) but everywhere needed updating and a lot of work is required to bring it up to scratch. We had a new mattress on one of the beds and a stained mattress on the other, however mattress protectors were in use and the bedding was very clean, as were the towels. The bathroom itself was clean but was very outdated and poorly finished with cracked tiles, bath panel that didn’t fit and flaking paint. The toilet just needed replacing completely or attacking with a bucket of bleach and a good scrubbing brush. Secondary glazing was fitted however one of the panes was missing so the room was rather noisy. The room was only a place to lay our heads and for that reason it was fine. Go with an open mind, it’s a 2 star at London prices, don’t expect the ritz because you would be disappointed. We would stay here again if there was no other option. The location is good as just out of the city centre so the shops are slightly cheaper and it’s much quieter on an evening and not as much hustle and bustle during the day.

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