The Royal Horseguards

“Afternoon Tea”

My wife and I enjoyed a lovely afternoon tea at Royal Horseguards. A nice treat towards the end of our London trip. Sandwiches, cakes and scones were all excellent and very filling. Value for money was great. Service from Bristi was first class, thank you.

“Great Afternoon Tea!”

We enjoyed an afternoon tea at The Royal Horseguards Hotel., which was very good. The service, explanation, and recommendation for choice of tea from Bristi, our waitress was exceptional! The amount of food was just right. Well done! 😆😆😆😆😆😆😆😆😆😆😆😆😆😆😆😆

“Elegant”

An elegant, beautiful, romantic experience. The bar took us back in time. We enjoyed our stay. The walk around the hotel to the Eye was beautiful. The food was good. The staff were polite. The doormen were helpful. Yes doormen! We will go again and stay here.

“not 4 or 5 stars.”

There are a few things to point out about this hotel. The photos are quite deceiving. It appears that the hotel has nice gardens, and the aspect of the hotel is out to these gardens. We couldnt find any access to the Gardens from the hotel, if there is, its not very clear. You have to enter from … more

There are a few things to point out about this hotel. The photos are quite deceiving. It appears that the hotel has nice gardens, and the aspect of the hotel is out to these gardens. We couldnt find any access to the Gardens from the hotel, if there is, its not very clear. You have to enter from teh street behind. We stayed in from 547 which was a room close to the railway station. The windows are single glazed so expect to be woken by the rumble of the train tracks and general street noise. The room was very cold with real draughts coming from the windows. There is an old fashioned heating syetem, which is like an air conditioning unit, however its extremely noisey and impossible to sleep with whilst running. So we got cold through the night and woke up cold. The standard double room is tiny. The pictures on the website hide this well. Also, the pictures show grand staircases and ballrooms. I was surprised to see these photos when looking on their website after we stayed, as we never encountered them. I think they are generaly used for converences? The breakfast was fine, just a standard buffet. Nothing special at all. Sadly just another hotel that now serves self service buffet food. Service was good most of the time. However my daughter wanted room service after a late night show and they forgot to deliver it, when I chased the delivery, they advised that they had delivered it to the wrong room, so they clearly took it back to the kitchen and microwaved it. It was inedible, but to be fair to the team, they didnt charge. However its not the point. My daughter went to bed hungry. Room condition was dated but the bed was comfortable. Be prepared to walk long distances to your room. There isnt a decent public area to sit. More an entrance foyer and corridor. Other than the restuarant and bar thats all there is. Location is perfect! Which is what we were after. Its definitly not to teh standard of a 4 or 5 star hotel. This review is more todo with the hotel not the staff. They were great.

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