The Prince Akatoki London

“My first review on a hotel”

I don’t normally write a review but on this occasion, I need to share my positive experience. From the moment I arrived at the hotel, I was greeted by friendly and courteous staff. Amy, one of the staff at the reception, was particularly helpful. She treats us (me and my two colleagues) like friend… more

I don’t normally write a review but on this occasion, I need to share my positive experience. From the moment I arrived at the hotel, I was greeted by friendly and courteous staff. Amy, one of the staff at the reception, was particularly helpful. She treats us (me and my two colleagues) like friends and family. On several occasions when we walked pass the reception, she remembered our names and greeted us. Not only it made us feel welcome but also made us feel safe and comfortable. I would say she definitely walked that extra mile in welcoming us. We stayed in a superior room that was just like the photo on the website. Cleanliness is important to me and I have no problem giving it 5/5! The restaurant was beautifully decorated with ambient lighting. I didn’t know much about Japanese cuisine but thoroughly enjoyed my Salmon Bento 🍱 . Please keep up with the standard because when I come to London again, I will definitely stay here again. Thank you Amy and your colleagues.

less

“Best hotel in London”

Before we had even gone into the hotel we were greeted and our bags were taken for us. We were checked in by Giovanni, ably assisted by Amy, both of whom were excellent and extremely helpful. The room was everything and more than we hoped. The facilities and complimentary items, both in the frid… more

Before we had even gone into the hotel we were greeted and our bags were taken for us. We were checked in by Giovanni, ably assisted by Amy, both of whom were excellent and extremely helpful. The room was everything and more than we hoped. The facilities and complimentary items, both in the fridge and bathroom were a nice touch. Could not fault our stay and to be honest we wished we had booked another night so we could experience the wellness facilities and gym. Will definitely be back again when next in London. I think we have found our London home.

less

“Loved it!”

A wonderful hotel with a wonderful staff. Special thanks to Asuka, Joy, Adria, Jp and the rest of the team who made us feel so welcome. Would love to come back again. The room was clean, beautiful and luxurious, and the rest of the hotel too. This is truly a great place to stay.

“A good find”

The hotel is a very close walk from the bustling oxford street and about 5 mins walk from Marble Arch Station. Its set on a quiet peaceful road. Upon arrival you are met by lovely staff who swiftly check you in and give you a welcome drink. Cant fault the service. Our room wasnt quite ready when w… more

The hotel is a very close walk from the bustling oxford street and about 5 mins walk from Marble Arch Station. Its set on a quiet peaceful road. Upon arrival you are met by lovely staff who swiftly check you in and give you a welcome drink. Cant fault the service. Our room wasnt quite ready when we arrived but we were a few hours early. We dropped our bags and went for lunch. We were also offered a call when the room was ready We were in room 503, which was right next to the lift. This concerned us initially thinking it will wake us up though the night as guests come and go, but we didnt hear a peep. The room itself was larger than i expected for central london. It was spotless and well equipped. Had a minibar with a few free drinks (soft drinks/water) and other chargeable items (alochol), a safe, ironing board etc everything you would expect. The bathroom was very unexpected...had a tv the bathtub, the toilet was typical Japanese style with heated seats, water spray and a dryer...definitely an experience! The breakfast was decent, we had avacado on toast with poached eggs and a few items from the buffet. We were lucky that the breakfast buffet was included as being vegetarian, there was very limited options apart from pastries and fruit in the buffet. One issue however... In the evening, after a lovely dinner out we decided to try the hotel bar. This is where i was disappointed. Firstly, there wasn't much life there, hardly any guests but thats no fault of the hotel. We opted to try something from the cocktail menu and was recommended the Mexico drink. At £22 each i was expecting this to be a pretty good cocktail, made in front of us. But it was simply poured out of a bottle into our glass and served to us. Really not what i would expect at that price. I want my cocktail made in front of me, fresh so i can see the ingredients etc. I dont know when this was made, was it fresh, what was in there? No idea. I also requested a cocktail which was slightly sour, this was not, it was very smokey and that taste was very overpowering. Not the drink we wanted. To top it off we paid almost £50 (including service charge) for this... Check out was smooth, no issues at all Overall a good find, i would go back, but maybe have drinks elsewhere

less