Royal Garden Hotel

“Hermosa vista al Jardin.”

The hotel is perfectly located next to the beautiful gardens that you should enjoy in the mornings, the room has a comfortable bed that helps you sleep, and they serve a delicious breakfast. The people at the hotel are very friendly and helpful and the view from the room is beautiful, I definitely … more

The hotel is perfectly located next to the beautiful gardens that you should enjoy in the mornings, the room has a comfortable bed that helps you sleep, and they serve a delicious breakfast. The people at the hotel are very friendly and helpful and the view from the room is beautiful, I definitely recommend it.

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“Superb.”

This is class hotel. We splashed out on our silver jubilee anniversary year and it lived up to expectations. The staff were amazing from the hotel doormen, to receptionists to restaurant staff. A particular shout out to Duty Manager Andrea Tudor. Nothing's too much trouble for any of them. Forgotte… more

This is class hotel. We splashed out on our silver jubilee anniversary year and it lived up to expectations. The staff were amazing from the hotel doormen, to receptionists to restaurant staff. A particular shout out to Duty Manager Andrea Tudor. Nothing's too much trouble for any of them. Forgotten a two pin mains adapter? One appears in seconds from underneath the reception desk. The room (Royal Garden Deluxe) was fabulous with stunning views, day and night, across Kensington Gardens, from Battersea Power Station>Royal Albert Hall>London Eye>The Shard>The Walkie-Talkie. Luxuriate in sumptuous dressing gowns and slippers. There was filter coffee. tea and bottle water. We only ate there at breakfast time but there's a vast choice of food from an all-you-can-eat Full English to 'continental' including Marmite! Piping hot tea and coffee when ever the staff spot you are running low. Direct transport into the West End was perfect. There's a number 9 bus stop right outside. If you return late after an evening event there's a 24hr shop for provisions, milk etc., opposite. My only whinge was the inadequate mini fridge. It just didn't chill effectively and wasn't controllable. We'd have no hesitation in booking this hotel again for a special occasion.

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“Excellent throughout”

Second visit and the Hotel did not disappoint, thanks to the GM Oliver. We were lucky enough on this occasion to stay in a Park Suite and if you can afford it try it. We'd previously stayed in a Royal Garden Deluxe room and that was fantastic. Views are magnificent. Large bed very comfortable All t… more

Second visit and the Hotel did not disappoint, thanks to the GM Oliver. We were lucky enough on this occasion to stay in a Park Suite and if you can afford it try it. We'd previously stayed in a Royal Garden Deluxe room and that was fantastic. Views are magnificent. Large bed very comfortable All the staff were customer focused especially in the Origin Restaurant. A great base for West London Three niggles, sadly again was check in, we were early so dropped off the bags and went to explore, waiting for a phone call to tell us the room was ready, which never came. Slight confusion over names when we did check in. Secondly the duvet cover had black spots on, we spoke with Housekeeping who changed immediately. Thirdly we tried to Cast to the TV from our mobiles but couldn't even though this seemed to be a function on the TV. A member of staff came to assist but told us that casting has never been available? I can't say more, the pics say it all. Will visit again, fingers crossed.

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“Make sure you don’t leave anything behind in your room before checking out”

I stayed there for work. The hotel is nice, the breakfast is good, and the staff is very competent and friendly. Especially Renata, who was very understanding when I arrived. I’d come from a long flight and needed to get some sleep before my work meeting, and she managed to help me get a room. Tha… more

I stayed there for work. The hotel is nice, the breakfast is good, and the staff is very competent and friendly. Especially Renata, who was very understanding when I arrived. I’d come from a long flight and needed to get some sleep before my work meeting, and she managed to help me get a room. That’s why I’m leaving a 3-star review and not less. After my work meeting, I stayed additional days in London but moved to a location closer to the places I’d be visiting. Before leaving the hotel, I packed and took everything out of the closet, except for my coat, which I left hanging to wear as I left. Once I was in the taxi, I realized I hadn’t put it on, so I called to report that I’d left it and mentioned I would come by later to pick it up. However, I was later told that the room had already been cleaned and that no lost items had been reported. I called several times, but they were never able to give me a positive response. It was the only coat I had brought for my trip, and it’s impossible that it got lost while hanging in the closet. My only advice for you if you stay here is to double-check before leaving to make sure you don’t forget anything

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