Park Plaza London Riverbank

“Beautiful hotel !”

Beautiful hotel , great room fantastic staff and service. Room clean and tidy and well above expectation. Great location near to Vauxhall station and underground, great views of Big Ben Houses of Parliament and London eye from just outside the front door ! Highly recommend this hotel

“Fun and tasty”

Ederson (the chef) was excellent. Really clear demonstrations. It was a really fun experience and easy to do and get to. Very nice restaurant and nice staff. The only thing I would add is the seating area was quite tight and you were sat very close to the other people in the class, but that is a m… more

Ederson (the chef) was excellent. Really clear demonstrations. It was a really fun experience and easy to do and get to. Very nice restaurant and nice staff. The only thing I would add is the seating area was quite tight and you were sat very close to the other people in the class, but that is a minor point. Overall, a great couples date!! Big thanks to Ederson.

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“Great Dim sum experience”

Went for the Dim Sum experience. Unforgettable afternoon thanks to Ederson who made the time together great ! Great location, great food and overall great time. Got to test everything we made after that and enjoy a drink at the bar of the hotel.

“Great location, very central. A few things weren't right for us in this hotel.”

I'll start with the good parts, staff were absolutely lovely and service was perfect. Location fantastic. Immaculately clean. Love the Espa shampoos, soaps etc. Ice bucket in room with ice available in the corridors for drinks is nice touch. Now the rest, Lighting seems to be an issue here, maybe … more

I'll start with the good parts, staff were absolutely lovely and service was perfect. Location fantastic. Immaculately clean. Love the Espa shampoos, soaps etc. Ice bucket in room with ice available in the corridors for drinks is nice touch. Now the rest, Lighting seems to be an issue here, maybe they are trying to save electricity but the reception and corridors are so dark, you can trip over things. It also makes it feel extremely oppressive. Even in the rooms the control over the lighting is not easy. We booked 2 superior rooms with bath/ shower that we needed together. When we arrived at the hotel they told us they had upgraded one of the rooms to a higher spec. We entered this room in anticipation it was going to be amazing. It was ok and bigger than expected with a sofa bed in it , however the bathroom was questionable. There was one sliding door that either covered the toilet or the shower, no door on the bathroom. I contacted reception as we had booked a bath and this had not been provided, We were downgraded back to what we had booked which was a room with a proper bathroom (bath and separate shower) and a door to the whole bathroom. The room was a good size. The mattress was not a very comfortable mattress, pillows were poor quality and flat. They only provided one pillow each so had to root around in the cupboard to find more as we are used to 2. Although they provide tea /coffee making facilities, it almost seemed rationed, very sparse collection offered. We did ask for more and they did bring more to the room. When we arrived we could have done with a bar that served sandwiches but this hotel does not provide this facility that we could find. They only seem to have an expensive restaurant and don't offer anything else. I think I would opt for a more comfortable hotel that ticks more boxes for us, next time we stay in London.

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