Opulence Central London

“Opulence Hotel was very good.”

This hotel has obviously reacted very quickly to mainly bad reviews. It's in a great location, easy 15 minute walk from Bond Street tube. Receptionist very welcoming; certainly my single room No.1 totally clean, in fact newly painted I reckon. Be prepared for walk up to top floor, no lift, but the … more

This hotel has obviously reacted very quickly to mainly bad reviews. It's in a great location, easy 15 minute walk from Bond Street tube. Receptionist very welcoming; certainly my single room No.1 totally clean, in fact newly painted I reckon. Be prepared for walk up to top floor, no lift, but the view over the mews at back of hotel very nice. For a business trip, on own, would definitely recommend. Thanks for a nice stay to the hotel staff.

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“Good location, friendly staff”

We stayed three nights in this hotel. We stayed on the fourth flour. The staff were very kind and helped us with our luggage. They were always ready to help. Baker Street( restaurants and cafés), Edgware Road (restaurants) , Hyde park and Oxford street are on walking distance. We had a fridge… more

We stayed three nights in this hotel. We stayed on the fourth flour. The staff were very kind and helped us with our luggage. They were always ready to help. Baker Street( restaurants and cafés), Edgware Road (restaurants) , Hyde park and Oxford street are on walking distance. We had a fridge in our room. They cleaned the room every day. Because our flight was in the evening, we could leave our luggage in their storage. The bed was ok. We doubt first to stay because of the review score. The reviews are overdone. We liked our stay and recommend it.

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“Not so Opulant!!”

Luxury and boutique not quite how I would describe this London hotel. Such a shame as it is situated perfectly a street back from Oxford Street and so central for site seeing. If you want cheap and a comfy bed and hot shower this hotel will be fine for you but if you want luxury then sadly not.! We… more

Luxury and boutique not quite how I would describe this London hotel. Such a shame as it is situated perfectly a street back from Oxford Street and so central for site seeing. If you want cheap and a comfy bed and hot shower this hotel will be fine for you but if you want luxury then sadly not.! We were in room 19 and it was basement level and at the rear of hotel so it was quiet ish. It had a little courtyard area and meter cupboard outside our window and someone kept going outside during the night to have a smoke so noisily clipclopped down the tiled stairs and kept opening and banging shut the squeeky door. Our friends were in a bigger room at the front of the hotel and their window didn't close so had the road noise and it was constant, they only had ill fitting blinds so they let light in and didn't block out any outside noise. The whole hotel just needs some TLC . It's a lovely building and location is perfect. I had emailed the hotel in advance and got no reply and I had phoned every day for a week leading up to the stay and got no reply so communication with hotel is not good either. Man on reception was lovely and did his job but sadly couldn't change the poor condition of the hotel. When we checked out on Sunday morning there was no one around so had to just leave key cards at reception I really would have liked to have left them some feedback. So in summary for a clean comfortable bed and hot water for a shower this hotel is great, location fabulous for everything else sadly not. If you're a hotel snob this one is NOT for you!!

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