Native Hyde Park

“Great experience for service apartment native”

I absolutely loved the hotel! It’s perfectly located in a charming plaza, and everything is clean and safe. The 24-hour front desk service is a great touch, and the staff is incredibly helpful, going above and beyond to ensure a fantastic stay. Although the apartment isn’t cleaned daily, I truly ap… more

I absolutely loved the hotel! It’s perfectly located in a charming plaza, and everything is clean and safe. The 24-hour front desk service is a great touch, and the staff is incredibly helpful, going above and beyond to ensure a fantastic stay. Although the apartment isn’t cleaned daily, I truly appreciated the fresh towels and the thorough cleaning service throughout my entire 11-day visit. Thank you so much; I will definitely recommend it!

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“Loved the location”

The staff were friendly and helpful. The location was great. Close to Paddington station which gave me access to the Elizabeth Line and 5 other lines as well as being close to Lancaster Gate station which gave me access to the Central line. Lots of shops and restaurants nearby too.

“Great location and good hotel after some issues”

The location of the hotel is great, it’s really close to both Lancaster Gate and Paddington stations about 5 mins walk to both. On entrance the hotel is very stylish, the only down side was the heat. It was super warm, almost unbearable. But that wasn’t a game changer for us. I booked a premiu… more

The location of the hotel is great, it’s really close to both Lancaster Gate and Paddington stations about 5 mins walk to both. On entrance the hotel is very stylish, the only down side was the heat. It was super warm, almost unbearable. But that wasn’t a game changer for us. I booked a premium studio apartment, which on the images showed a modern bedroom/ kitchen with big windows allowing for plenty of natural light. When I book hotels I always look for the windows and light due to being extremely claustrophobic which can cause night terrors and panic attacks. When we checked in we got put in a small 1 bedroom room in the basement of the hotel. There was a small window with bars on it, that looked out onto a brick wall. This was less than ideal for me. I spoke to Paul on reception and explained the situation and that this wasn’t the room I booked. He told me that when they sell out of the studios they upgrade to 1 bedroom. Honestly this was more like a downgrade. The room was dark small dingy and everything was dark brown. We were very very grateful for Paul, he did everything he could to make this work for us, and in the end managed to get us moved to our original booked room on the 3rd floor (which did make me wonder if this was free anyway why did we get over the basement in the first place??) Anyway thank you Paul! The room we moved to was beaut. It was modern, a big comfy bed and pillows, big windows and the shower was great too. We didn’t use the kitchen but it came with a mini dishwasher which I thought was a great touch. All in all, we would stay here again as the final room and location was great for a 2 night stay in London!

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“Cosy hotel, great area, good price”

We really enjoyed our stay, loved the neighbourhood and found the hotel to be cosy and great value for money. There were a few annoying things, but nothing that would deter me from going back or recommend others to go. Very friendly staff. Kitchen is extremely well equiped.