Mornington London Kensington, Bw Premier Collection By Best Western

“Great hotel, with super staff in a brilliant location. Highly recommend.”

What a gem! Clean, comfortable rooms, with great lounge areas. The Staff were brilliant. Abz on reception could not have been more welcoming, the young lady serving our nightcap in the bar, sorry I did not catch her name, was lovely and the breakfast team were cheerful and efficient, keeping the wo… more

What a gem! Clean, comfortable rooms, with great lounge areas. The Staff were brilliant. Abz on reception could not have been more welcoming, the young lady serving our nightcap in the bar, sorry I did not catch her name, was lovely and the breakfast team were cheerful and efficient, keeping the wonderful breakfast buffet fresh and fully stocked. Add in the location close to key attractions, and both underground and Paddington station. We will be visiting again!

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“Well located and good value with an excellent breakfast”

Excellent location just around the corner from Earl's Court tube Stn. Small room but we could fit 2 suitcases and still move around. Tiny bathroom but adequate. Very quiet hotel with no noise from outside or other rooms. The breakfast was included in our rate and it was excellent, a good buffet plu… more

Excellent location just around the corner from Earl's Court tube Stn. Small room but we could fit 2 suitcases and still move around. Tiny bathroom but adequate. Very quiet hotel with no noise from outside or other rooms. The breakfast was included in our rate and it was excellent, a good buffet plus good hot options. Minor complaints- the taps were very difficult to work out and no instructions were provided. No tissues or shower cap and no body lotion. And nowhere to hang the hand towel Overall, a well located good value hotel in London

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“Clean but small room”

Upon arrival at the hotel, it was quick and easy to check in with the excellent customer service at the reception. When I went into the room, I was thankful that I brought a day bag with me as there was minimal amount of space in the room. It was pretty tight to say the least. The windows could be … more

Upon arrival at the hotel, it was quick and easy to check in with the excellent customer service at the reception. When I went into the room, I was thankful that I brought a day bag with me as there was minimal amount of space in the room. It was pretty tight to say the least. The windows could be opened which was great in cooling the room down. The rack/hanging rail to put the luggage could fit my day bag but nothing bigger. The number of hangers on the hanging rail was plenty, in fact probably more than what it can hold. The room was clean and the hairdryer was excellent - Wahl. The bathroom lacked space for any toiletries bag and I had to store them on the stool just outside the bathroom. It is the first bathroom I've seen that didn't have the space for a toilet roll holder and the rolls were stored on a rack beneath the sink in the bathroom. The vanity space was pretty much the sink space with no extra storage space of any kind. The rain shower had good pressure and was easy to adjust. However, the shower door could not be closed fully and had about 10cm of space which meant that water was going out of the shower. The bathroom floor ended with wet floor outside of the shower due to the faulty shower door. There was no space for storage of clothes extra two hooks for the towel and hence the clothes had to be placed outside the bathroom. The room was not exactly sound proof as I could hear my neighbours (everyone returning and heading out could be heard) whilst my room door was closed. The next morning, I had breakfast at the hotel. It was great that they had hot breakfast options that were made to order. The breakfast was decent and the coffee was not bad. Overall, the staff I met were great and the room was clean with good location close to the tube. However, it was the amount of space hence affecting the practicality of use in the room was a bit problematic.

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“Beautiful Hotel, tiny rooms”

Beautiful hotel, especially as the reception/lounge area was decorated for Christmas. Bedrooms and Bathrooms terribly small, and the shower was too cramped so unable to use. Staff lovely, breakfast was carnage due to everyone converging at once and also you had to get past the queue of people check… more

Beautiful hotel, especially as the reception/lounge area was decorated for Christmas. Bedrooms and Bathrooms terribly small, and the shower was too cramped so unable to use. Staff lovely, breakfast was carnage due to everyone converging at once and also you had to get past the queue of people checking out in order to access the breakfast room only to be sent back to the lounge as there was no room to seat everyone. Eventually got seated an hour later.

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