London Kensington (Olympia)

“Very friendly and helpful staff in a central location”

Very central location and close to public transport. Very comfortable room with several amenities. The staff were very friendly and helpful. Storing luggage on checkout is very easy. The breakfast is great and very good value for money. The atmosphere is very relaxing

“3 day Sightseeing trip!”

The hotel is in a good walking distance from Earl's Court Tube station,plenty of Shops,bars & restaurants.The hotel is very clean & the staff were very helpful.The All you can eat breakfast is excellent & very good value.Would definitely return.k

“Not bad, not great, good enough”

Bedroom - immaculately clean, bedding too, room smelt fresh, all amenities in good working order, no missing sundries. Bottom sheet on bed not tucked in at the bottom. Loads of condensation on sash window in morning and after using shower (with door shut) and same with the mirrors. Bathroom - as c… more

Bedroom - immaculately clean, bedding too, room smelt fresh, all amenities in good working order, no missing sundries. Bottom sheet on bed not tucked in at the bottom. Loads of condensation on sash window in morning and after using shower (with door shut) and same with the mirrors. Bathroom - as clean as a cleaner could get it using the limited products and time they’re given. Premier Inn should add a monthly deep clean to their regime to keep problem areas from becoming problems - tile grout, shower trays and baths, door handle areas etc. A few scrapes and knocks here and there and some poorly done repair work takes the shine off. This runs through to the corridors, carpets, reception and restaurant. Being budget shouldn’t mean mediocre maintenance. Food - Had to wait too long for restaurant to get started up and get food ordered. This was early evening, there seemed to be nobody around and the place was empty, all a bit strange. Eventually had to go and ask at the bar about the food situation, not great after a long journey. Was absolutely ravenous by the time we were served, the food was ok but the portion was not enough even for this petite woman. London prices, somewhat mean London portions, not great for the hungry traveller. Staff - polite and sufficiently proficient though not always present. Quiet night? - One of the most important things for me in a hotel besides the obvious is quiet nights. Fans in Premier Inns are often a noise issue for people and this stay was no exception. Not an on site management issue, something for upper management to resolve. The sound of children being loud and running around, people rolling in from pubs and clubs and doors swinging is difficult to control in budget chain hotels of this size but I do wish they’d make those Quiet Zone posters bigger and stick them everywhere. Sometimes even ear plugs don’t cut it. Premier Inn really needs to get the work being done on this buildings structure finished too, it’s been covered in scaffolding all this year. Plus the flags need replacing, they’re tatty and this contributed to a shabby looking frontage.

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