Hotel 41

“HOTEL 41 has defined the meaning of a 5 star stay”

My wife and I returned yesterday from our stay at the Hotel 41 in London. It's an exceptional property with an amazing location across the street from the Royal Mews @ Buckingham Palace. But what I found that made the Hotel 41 the most enjoyable stay of my lifetime was the staff of this wonderful h… more

My wife and I returned yesterday from our stay at the Hotel 41 in London. It's an exceptional property with an amazing location across the street from the Royal Mews @ Buckingham Palace. But what I found that made the Hotel 41 the most enjoyable stay of my lifetime was the staff of this wonderful hotel. My wife and I in 35+ years of traveling have never experienced such wonderful and sincere personable service that we had during our 4 nights at the Hotel 41. There are so many people to thank that I would be embarrassed to accidentally leave a name off. But Ruben, the great experience manager at Hotel 41, and so many of the staff throughout the property made this trip the most memorable and enjoyable for my wife and myself. We've stayed at many 5 star properties and had great experiences (Peninsula Hong Kong, FS New York, Ritz Carlton Sarasota, FS Atlanta, IC Bora Bora Thalasso, etc. to name a few). But I have to be honest, that our experience here at the Hotel 41 has surpassed all of these wonderful properties. Our 4 nights at the Hotel 41 in London was quite simply the finest stay that we've ever experienced. When you go into the Executive Lounge (available to all guests). you're immediately greeted with the warmest reception from everyone. And their attention to detail and service is unmatched. It's extremely personable and professional. We happen to mention that we were going out to dinner and a show for the evening. And when we returned to our room that night, a beautiful message was left in our room during turn down saying we hope you enjoyed your dinner this evening and had a wonderful time at the show in the West End signed YOUR FAMILY AT HOTEL 41. Just one example of the countless personable interactions that we received during the week. I could go on and on about the staff. The staff at the Hotel 41 is the #1 reason that I will only stay at this property in London from now on. If you've never stayed here, then you've never experienced service like this. An experience of a lifetime. Thank you for creating such a wonderful memory for my wife and I.

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“Exquisite!”

From the moment you walk in the door, you know you're someplace special. After a warm welcome, you're whisked to the 5th floor Executive Lounge, seated on a plush velvet sofa, and served champagne while an extremely professional and friendly staff member introduces you to the hotel. My room was upg… more

From the moment you walk in the door, you know you're someplace special. After a warm welcome, you're whisked to the 5th floor Executive Lounge, seated on a plush velvet sofa, and served champagne while an extremely professional and friendly staff member introduces you to the hotel. My room was upgraded and included everything you can imagine needing, from slippers and robe, to a full tea seat, stocked mini-bar, heated towel rack, etc., etc., plus surprises each day upon my return. The room was pin-drop quiet for sleeping. The Lounge is full of food all day long (plus the bonus of an ice cream freezer!) and the attentive staff anticipate your needs before you can even think what you need next: more wine, directions, or a taxi. I won't mention specific staff because I'm sure I'd leave someone out - they are all excellent and make you feel like you're at home. The location is great - 2 blocks to the Victoria tube station and right across the street from Buckingham Palace. We all have lots of choices of hotels in London, so if you're considering one of those well-known hotel chains where your room looks the same whether you're waking up in Chicago or Dallas, and their service is mostly non-existent, choose the Hotel 41 - you truly won't forget this experience. I won't be staying anywhere else when I visit London in the future.

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“We wanted for nothing.”

We were overwhelmed upon arriving to be greeted by a traditional doorman, resplendant in red and black velvet, then by Callum, a guest services representative, dressed in a tuxedo, who escorted us to the Executive Lounge where we were able to relax in an amazing, fireplace-lit library with comforta… more

We were overwhelmed upon arriving to be greeted by a traditional doorman, resplendant in red and black velvet, then by Callum, a guest services representative, dressed in a tuxedo, who escorted us to the Executive Lounge where we were able to relax in an amazing, fireplace-lit library with comfortable tables, chairs, setees and sofas while being checked in. We were asked if we would like a glass of champagne while we were waiting, then given the option of three varieties. When poured, we were also offered some lovely hors d'oeuvres as accompaniment. Our room was spacious and so comfortable with multiple pillows on a king-sized bed, a setee, table with chairs, and a desk, as well as a fireplace, blackout shade, large screen television, coffee maker and tea service. The bathroom had a full sized tub with shower in addition to a single shower, a large sink with vanity and lovely personal amenities. The room was made up in the morning and turned down at night. We were given the opportunity to raid the pantry after 8:30 every evening in the executive lounge and were provided a full "honor system" bar in same. We were attended to and spoiled every minute of our stay by countless staff members who were also available to recommend area attractions, restaurants, transportation, and necessities. As the final hotel of a five-week travel adventure, 41 spoiled our experience at all other hotels where we have stayed, and will reserve in our future! A most FABULOUS hotel!

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“Top notch service and elegant style”

I wanted to write about our exemplary stay at the Hotel 41 in London. What an accommodating staff and what a gorgeous property! From the moment we were welcomed to the fabulous executive lounge to the moment we were escorted to our room it was clear this place was dedicated to the highest level of … more

I wanted to write about our exemplary stay at the Hotel 41 in London. What an accommodating staff and what a gorgeous property! From the moment we were welcomed to the fabulous executive lounge to the moment we were escorted to our room it was clear this place was dedicated to the highest level of service. Our stay was made great by many of the staff with Ruben being a true standout. He welcomed us with a great personality and thoroughly explained all of the wonderful amenities the property had and offered and also took us in great detail through our room, the amenities it offered and the housekeeping and turndown service provided. And oh my the turndown service was top notch! My wife and I stayed there for our 20th anniversary celebration and it was all we could have asked for. From the fireplace to the water bladder and the music it was truly relaxing after a day of touring! We also received such great care and support in the executive lounge from all of the friendly staff there and when we left Ruben wrote us a nice personalized note thanking us and asking us how we enjoyed our stay. Great touch and I immediately wrote him back to thank him. We were truly sad to leave. Also the decor is very classy and modern with the black and white aesthetic while still being classic at the same time if that makes sense! Lovely place. Thank you for the great stay and keep doing what it is you and your team are doing. We would love to come back some time to this or any Red Carnation properties for that matter if this is what we can expect!

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