Description
Facilities: The hotel has a lift and features 137 rooms. Multilingual staff (English, German, French) at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Amenities include a cloakroom, baggage storage service, safe, currency exchange service and cash machine. Wireless internet access allows guests to stay connecte… more
Location: The hotel is a 10-minute drive from Richmond underground station, which offers direct access to the centre of London. The centre of Brentford is some 15 minutes away on public transport. Kew Gardens are some 3.8 km away. Heathrow Airport is within a 15-minute drive of the hotel (12 km away).
Meals: Dining facilities include a dining room, a breakfast room, a café and a bar. The restaurant has air conditioning and high chairs for children. Bed and breakfast can be booked. A generous breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between à la carte and a set menu.
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- Parking
- Parking
- Parking near the hotel
- Valet parking
- Wi-Fi
- Complimentary Wi-Fi
- Restaurants
- À la carte restaurant
- Restaurant with breakfast buffet
- Restaurant with high chairs
- Services
- Indoor pool
- Room service
- Safe
- Newspapers
- Car hire
- Cash machine
- Fax / Photocopier
- Luggage storage
- Gardens
- Library
- Sun terrace
- Terraces
- Security service
- Barbecue
- Hair dryer
- Banquet and event room
- Bike rental service
- Wedding service
- Play area
- Babysitting service
- Hair salon
- Serviced office
- Conference centre
- Meeting rooms
- Gym and SPA
- Spa
- Gym
- Wellness area with massage service
- Turkish bath
- Sauna
- Jacuzzi
- Swimming pools
- Full spa
- Other
- Air conditioning
- Heating
- Additional services
- Laundry service
- Daily room cleaning
- Laundry
- Tumble dryer
- Dry cleaning service
- Lift
- Reception
- 24-hour reception
- Concierge service
- Multilingual reception staff
- Porter service
- Entertainment
- Pool table
- Games room
- Smoking
- No smoking allowed anywhere in the hotel
- Bars
- Café bar
- Bar
- Tea and coffee in common areas
- Activities
- Golf course
- Accessibility
- Wheelchair-friendly access
- Check-in/Check-out
- Check-in from: 3.00 pm h — Check-out before: 11.00 am h
- Deposit:
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- General
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Good to know
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This property has additional information that you can
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Very good
Based on 2383 reviews
Quiet in the room
Location
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in a quiet and peaceful area
Showing 5 featured reviews out of 2383 TripAdvisor reviews
N
Nikhil S
23/11/2024
“Maos the best!”
Had the best customer experience with Mao. He was so accommodating and welcoming to us. When checking in, he was so polite, ensuring that we were going to be well taken care of and made us feel very comfortable. He has truly made our experience amazing. Thank you so much Mao :)
E
EmilyH1989
Cornwall, United Kingdom
19/11/2024
“A lovely serene location”
Stayed two nights as part of an England rugby package. The location is great, you’re just far enough away out of the hustle and bustle and it almost feels like you are in the countryside. Obviously a good base if you are visiting the Allianz stadium (twickenham) and Kew Gardens and Richmond high st… more
A
Adrian S
18/11/2024
“Great spot. Friendly staff.”
Great hotel with easy proximity to Twickenham. Best feature is the friendly and attentive service at the bar, especially from Tony and Rebecca. Made for a couple of lovely nights. The front desk crew is also amazing. Good at the restaurant was also pretty good.
T
ThereseB9
Palm Coast, Florida
17/11/2024
“Wish I could have stayed longer”
Supposed to be a couples (work for him) trip but life interfered. Only could stay one night but they upgraded me to a fantastic junior suite and did everything they could to accommodate my changes. Only wish I had been able to stay there the whole week as planned. Room had such character while sti… more
M
MrHandBaggageOnly
Stroud, United Kingdom
21/11/2024
“An interesting west London hotel that feels like you are removed from the city,”
We stayed here for one night as it was closest we could get to an event at Hampton Court. The location in the grounds of Syon Park is rather bizarre, although lovely. However, it makes access without a car or taxi tricky. (There is a bus stop within walking distance that has a few routes, but in re… more
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