Hilton London Paddington

“A very comfortable stay in a centrally located hotel”

I've reviewed the Hilton Paddington before but I figured that an update would be appropriate. First, being attached/within the Paddington Station and across the street from the Paddington Underground station makes it easily accessible from Heathrow by the Heathrow Express or the Elizabeth Line Unde… more

I've reviewed the Hilton Paddington before but I figured that an update would be appropriate. First, being attached/within the Paddington Station and across the street from the Paddington Underground station makes it easily accessible from Heathrow by the Heathrow Express or the Elizabeth Line Underground. As a gold member, I asked for an early check-in since I'm arriving early in the morning. I understand that this could be accommodated provided there are rooms available. When I checked in, the hotel had been full so no rooms were immediately available. The very cordial duty manager suggested that I check my bags and come back. I did that and had lunch in the hotel restaurant. After lunch, I went to get my luggage when a desk clerk recognized me. "Sir!" My room was ready and I got my upgrade to the Tower Rooms. What a surprise! The room was beautiful, well appointed and very comfortable. The next morning at a full English breakfast buffet, Preston (one of the waitstaff who waited on me at lunch) greeted me. "Good morning! How was your evening?" He and another staffer did that every morning. Despite the circuitous route to the Tower rooms, my stay was very comfortable. Unlike many US hotels, my room was serviced daily. The staff was always courteous and accommodating. I will be back next year!

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“Clean rooms, professional staff but can be quite noisy.”

Clean, well presented rooms with decent water pressure in shower and reliable WiFi. Hotel staff are professional and helpful and service in bar area was efficient and attentive. “Fitness Room” is small and limited and not at level of rest of hotel. Breakfast can get very busy so pick times carefull… more

Clean, well presented rooms with decent water pressure in shower and reliable WiFi. Hotel staff are professional and helpful and service in bar area was efficient and attentive. “Fitness Room” is small and limited and not at level of rest of hotel. Breakfast can get very busy so pick times carefully. My room was facing towards the station and was pretty noisy as a result. Nice hotel and decent stay for business.

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“Grand Hotel that felt tatty”

Grand hotel that provided big rooms with all the extras. However it was not to the standard i would hope from a Hilton. It all felt a little bashed and tatty and like it needed updating. The key card panel on my door was missing for example Breakfast was standard, food felt like it had been out a … more

Grand hotel that provided big rooms with all the extras. However it was not to the standard i would hope from a Hilton. It all felt a little bashed and tatty and like it needed updating. The key card panel on my door was missing for example Breakfast was standard, food felt like it had been out a long time. Tables were cleared quickly and staff were friendly

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“Good and okish”

The location is good as it's connected to paddington station to catch the Heathrow Express. The breakfast was good and had a couple of items (tapioca pudding and pancakes) that I have not seen at other Hilton buffets. The downside is that there are small repairs that need to be done. Our room was… more

The location is good as it's connected to paddington station to catch the Heathrow Express. The breakfast was good and had a couple of items (tapioca pudding and pancakes) that I have not seen at other Hilton buffets. The downside is that there are small repairs that need to be done. Our room was small and had a space in a cabinet that must have had a mini fridge but was now empty. Put shelves in if not replacing the fridge. After having stayed at five star Hilton for the trip , you can see the difference between a four and five star.

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