Description
Facilities: The hotel has a lift and features 297 rooms. The friendly staff at the reception desk are happy to answer any questions. Services such as a baggage storage service and a safe ensure a comfortable stay. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelcha… more
Meals: Dining facilities include a restaurant, a café and a bar. A continental breakfast buffet and lunch are served every day. Special meals, including diet meals, are also available. The hotel also offers special catering options.
- Entertainment
- Casino
- TV lounge
- Bowling
- Parking
- Parking
- Charged parking at hotel
- Other
- Air conditioning
- Heating
- Additional services
- Laundry service
- Daily room cleaning
- Laundry
- Tumble dryer
- Dry cleaning service
- Lift
- Reception
- 24-hour reception
- Concierge service
- Multilingual reception staff
- Smoking
- Smoking areas
- Smoke detectors in hotel
- Wi-Fi
- Complimentary high-speed Internet
- Services
- Breakfast room service
- Room service
- Safe
- Iron
- Newspapers
- Fax / Photocopier
- Luggage storage
- Wake-up call
- Sale of tickets
- Library
- Public bathroom
- Security service
- Coffee maker
- Hair dryer
- Banquet and event room
- Cloakroom
- Cot
- Serviced office
- Conference centre
- Meeting rooms
- Bars
- Coffee shop
- Café bar
- Tea and coffee in common areas
- Restaurants
- Restaurant with breakfast buffet
- Restaurant with high chairs
- Activities
- Tennis court
- Accessibility
- Wheelchair-friendly facilities
- Check-in/Check-out
- Check-in from: 3.00 pm h — Check-out before: 11.00 am h
- Minimum registration age without supervision
- 18
- Deposit:
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Excellent
Based on 3969 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of London
Showing 4 featured reviews out of 3969 TripAdvisor reviews
D
DevonCustomer
Torquay UK
08/12/2024
“A great place to stay”
Stayed here a while ago and pleased to return. Good check-in, nice room up to the H by H standard. I ate in the restaurant - the chicken special was really very good, better than expected. It turned out the room thermostat wasn’t working properly - when you’re only staying one night it takes a wh… more
J
janelW7172YG
Stubbington, United Kingdom
18/12/2024
“Convenient Location.”
Stayed for 3 nights. Good transport connections- 5 minute walk from Waterloo station & bus stops right outside hotel. Large clean room, quiet even though overlooked main road. Tea bags & milk replenished daily. Only negative was unable to turn heating/ air-conditioning below 20°. I didn't try to o… more
L
lexy57
United States
13/12/2024
“As a Travel Agent I’m not sure if this property or management”
This hotel was clean and comfortable. Nearby restaurants were very good. Easy walk to Waterloo Station. Great breakfast with room. Our problem was 2 fold. We purchased the Golden Tour tickets for all 4 in our party. The desk staff made it seem easy to use, getting you everywhere in the city. Re… more
S
Stephen C
01/12/2024
“Never again”
The room was vastly overpriced, could not open the window at all, air con would not go below 19 so room to hot, paint falling of the wall in the toilet and the shower door seal hanging off, pillows to hard, and only two tea bags and coffee sachets, extremely disappointed
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info