H10 London Waterloo

“Another great stay at H10...”

This is my 5th visit to H10 London, the first as a solo traveller. Being a 10min walk from Waterloo or Lambert North, and an ideal position for sightseeing and shopping. There has been some refurbishments since my last stay. Love the new layout at reception, the main doorway is less crowded and the… more

This is my 5th visit to H10 London, the first as a solo traveller. Being a 10min walk from Waterloo or Lambert North, and an ideal position for sightseeing and shopping. There has been some refurbishments since my last stay. Love the new layout at reception, the main doorway is less crowded and the separate desks mean more people can be dealt with. Arriving earlier than check-in I was able to leave my bags to enjoy my trip. Returning later in the day, my room 1003 was one of the newly refurbished, with city views, and included a rare facility for any London hotel - a bath. :-) Plenty of toiletries, refreshments, and storage. Lovely fluffy towels, and fresh crisp bedding. The bath/shower is powerful and hot water - left lever for water flow to either shower or bath, right lever for temperature. I couldn't find the TV remote but mentioned this at reception on my way out in the evening, it was there upon my return. Also visited the rooftop bar, and being a H10 member received a complimentary voucher for a cocktail or soft drink. The 2 members of staff were approachable, friendly, and take pride in their jobs, whether it was showing you the selection of drinks, or cleaning the tables. Even though it was late, there was no rush for me to leave. Then the sleep - WOW! Even though the ambulance HQ is nearby there is sufficient sound proofing. The bed was so comfortable I overslept and was in no rush to get up. Thankfully the extended breakfast timing of 11 am meant I didn't miss it. Felipe, the restaurant manager, is another credit to the hotel with first class customer service and a lovely constant smile. Even though it was towards the end of breakfast service, there was plenty of hot, fresh food with a great selection just the same if I been there first thing. The restaurant, as with the rest of the hotel, was spotless. I was able to start my 2nd day rested and well fed. Check out was quick, and my bags were quickly stored away again. Returning to collect my bags I decided to go up to the rooftop bar again, taking in the last of the views, and order some food. Again the staff were first class, constantly checking I was okay, and everything was in order, which it was. Plenty of blankets to wrap up in to enjoy the view. Delicious food (chicken burger and fries) and more well made cocktails. All the staff provide a first class service, and are a credit to H10. I would highly recommend the hotel for all aspects, location, cleanliness, facilities, food, drinks, view, value for money and service. Well done H10 - see you next year.

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“Contemporary hotel with a roof top bar & spectacular views over London.”

Contemporary hotel with super selection of food in the restaurant. Room was basic for the price. Roof top bar with fabulous views over London. Close by are multiple tube stations & a short 15 minute walk to the Shard & Borough Market. Great service.

“Great hotel”

Recently stayed at this hotel for 2 nights. Great location, friendly & helpful staff, clean, well equipped rooms. Good breakfast selection. Sky Bar is great for view of the London Eye. Would definitely reccomend hotel and return when next visiting London.

“Two Week Stay-Would Stay Again”

We enjoyed a two week stay in September 2024. We booked a basic room which was a bit small, but did the trick (we preferred to spend our money on amazing experiences and meals rather than on where we slept). Here are some pros and cons: Pros: Rooftop bar-amazing drinks and views; Employees were … more

We enjoyed a two week stay in September 2024. We booked a basic room which was a bit small, but did the trick (we preferred to spend our money on amazing experiences and meals rather than on where we slept). Here are some pros and cons: Pros: Rooftop bar-amazing drinks and views; Employees were always helpful; clean and modern look; Hot and strong shower (although the tub is a bit hard to get into); floor to ceiling windows made the room feel bigger; great access to buses; nice breakfast buffet Cons: No ice machine in the hotel. You have to get it from the bar; there is an ambulance depot nearby so you hear a lot of very loud sirens; bed and pillows were just ok (quite hard bed and pillows are not fluffy); not too many good cafe/restaurant nearby (to be fair we did not try the hotel restaurant). All in all, we would absolutely stay here again. Cheers!

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