Description
Facilities: 365 rooms, including 4 suites, 4 apartments, 24 single rooms and 89 double rooms, are located on 6 storeys and can be reached by lift. Multilingual staff (English, German, French) at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. A cloakroom, baggage storage service, safe, currency exchange service a… more
Location: This comfortable hotel is located approximately 20 minutes from the centre of London, where guests will discover many shopping and entertainment venues. The hotel offers a complimentary shuttle service to and from Canada Water underground station. From here guests can easily reach their destination via the Jubilee Line. London City Airport is roughly a 25-minute journey from the hotel.
Meals: Various dining options are available, including a café and a bar. Guests can enjoy the culinary delights of the non-smoking, air-conditioned restaurant, which provides high chairs for children. A delicious and varied buffet is prepared for breakfast and dinner. Diet meals, vegetarian dishes and children's meals can be prepared on request.
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- Parking
- Parking
- Parking near the hotel
- Services
- Indoor pool
- Room service
- Safe
- Iron
- Cash machine
- Foreign currency exchange
- Fax / Photocopier
- Luggage storage
- Sale of tickets
- Gardens
- Library
- Public bathroom
- Sun terrace
- Terraces
- Coffee machine
- Security service
- Barbecue
- Coffee maker
- Hair dryer
- Banquet and event room
- Bike rental service
- Fireplace
- Vending machines
- Wedding service
- Cloakroom
- Cot
- Hair salon
- 24-hour gym
- Serviced office
- Conference centre
- Meeting rooms
- Gym and SPA
- Gym
- Wellness area with massage service
- Turkish bath
- Sauna
- Jacuzzi
- Other
- Air conditioning
- Heating
- Additional services
- Laundry service
- Daily room cleaning
- Laundry
- Tumble dryer
- Dry cleaning service
- Lift
- Reception
- 24-hour reception
- Concierge service
- Multilingual reception staff
- Porter service
- Entertainment
- TV lounge
- Shops in hotel
- Computer room
- Dance hall
- Smoking
- Smoking areas
- Smoke detectors in hotel
- Bars
- Coffee shop
- Café bar
- Bar
- Tea and coffee in common areas
- Restaurants
- Buffet restaurant
- Restaurant with diet menus
- Restaurant with kids' buffet
- Restaurant with barbecue
- Restaurant with breakfast buffet
- Restaurant with high chairs
- Activities
- Tennis court
- Accessibility
- Wheelchair-friendly facilities
- Wheelchair-friendly access
- Check-in/Check-out
- Check-in from: 3.00 pm h — Check-out before: 12.00 pm h
- Minimum registration age without supervision
- 18
- Deposit:
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- General
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- Administration fee
Good to know
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Very good
Based on 2998 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of London
Showing 5 featured reviews out of 2998 TripAdvisor reviews
O
OGara1993
York, United Kingdom
13/12/2024
“Great Place to Stay”
I stayed here for 3 nights with work, and it is one of the best hotels, for the money, I have stayed in London! Was greeted by Aaron on the front desk who was happy to help, provided great customer service, answered a few questions I has, and did it all with a smile on his face. I then went to the … more
E
eleonore t
09/12/2024
“The diamond experience”
As a diamond member i’ve stayed in many hiltons in many places and i’m always surprised how the service varies. Mr Vasimin Bratu, the breakfast supervisor, was especially accommodating. He really made us feel like ‘diamonds’! His service was personal and heartfelt, yet professional. He made our sta… more
F
F4486GDtomo
09/12/2024
“Thank you Mr Bratu”
We experienced some leakage in the bathroom and waited over 30 minutes at midnight for someone to come up. This was frustrating. Other than that our stay was lovely. Bar/restaraunt was good with excellent service from supervisor Mr Bratu. He really elevated our experience and made our final day spe… more
L
Lorisdavies
15/12/2024
“Good hotel but skip the restaurant”
The hotel was nice and the staff were lovely. Cleanliness was good and the room was well looked after. However, we were really disappointed by the food in the hotel restaurant, the cheeseburger was dry and disappointing and definitely not worth the almost £20 we paid for it, we also had the risotto… more
E
Emily T
15/12/2024
“Very Average”
We stayed for 2 nights mid December, the hotel was clean and the short interaction we had with staff was good. However we were disappointed by the room, it was very basic for what we paid. We have stayed in nicer rooms at Premier Inn’s and Travelodge’s. The windows were frosted so we could not see… more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
9
Excellent
Based on 16 reviews
Service: 9
Cleanliness: 8
Room: 8
Facilities: 9
Location: 8
Breakfast: 9
Lunch/Dinner: 9
Quality/Price: 8
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