Corus Hyde Park Hotel

“Great location, dated rooms”

The hotel is in a prime location, with tube station a few minutes walk away and the entrance to Kensington Park a few minutes walk away. The hotel exterior and lobby areas are lovely, clean and give the impression of a 4 star hotel. The reception staff were friendly and efficient and being able to… more

The hotel is in a prime location, with tube station a few minutes walk away and the entrance to Kensington Park a few minutes walk away. The hotel exterior and lobby areas are lovely, clean and give the impression of a 4 star hotel. The reception staff were friendly and efficient and being able to securely store your luggage pre and post check in is great. Once you exit the lift to your floor, the corridors become tired and need to be refurbished to match the public areas in the lobby. The rooms are clean but again clearly need updating and maintaining. We were in room 563, standard family room, which smelt damp. The room looked out onto a wall and bin area, which was noisy at 10:30 pm when bottles were being emptied into the large bins. The windows were dirty and needed washing and the wooden frames in need of repair or replacement. The room was dark, with minimal natural light. The bathroom, whilst clean again needs to be replaced. The bath was stained and the enamel wearing away. I also think the shower curtains and rubber bath mat make it seem dingy and not like other 4star or less bathrooms I’ve had in other hotels. The bath is quite high, so as a person with mobility issues, found it difficult getting in and out, but there is a handrail. The tv, wouldn’t work due to the remote need g batteries, we did ask and they did say someone would come and sort, but never did - not that it was an issue for us, but if you have children they might want to watch. We had breakfast at the hotel, buffet style, very busy, but table sorted quickly. The food isn’t very hot, due to it being in a lidded server and being opened constantly. There is 1 coffee machine for latte etc. but if you’re happy with normal coffee there are jugs placed around the the room and milk on table. There is one toaster, which like the coffee machine means long queues. Would I stay again? No, unless they update the rooms. I have priced up the room we had for same time next year and it comes up just short of 3k for 2 adults & 2 kids - nowhere near worth that price for 2 nights. We paid 440.00 for 2 nights for 3 adults sharing a family room and given the standard of the room it was overpriced, but you’re paying for the location.

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