Holiday Inn Ipswich Orwell, An Ihg Hotel

“Two stays over the past year and would return ”

Stayed at this hotel twice over a year. Rooms are very clean. Bed is comfortable and the added choice of two pillows (soft and firm) is an added bonus. You get an iron, an ironing board and a hairdryer which is fantastic. A small fridge would be a plus to store drinks and snacks. You get shower gel… more

Stayed at this hotel twice over a year. Rooms are very clean. Bed is comfortable and the added choice of two pillows (soft and firm) is an added bonus. You get an iron, an ironing board and a hairdryer which is fantastic. A small fridge would be a plus to store drinks and snacks. You get shower gel and shampoo which smell lovely. Bathroom is nice and bright. Once you figure out how to set the shower temperature it's great. Towels are always immaculately white. Reception staff has always been friendly. Hotel is fairly quiet, we never had any issues with noise. We have never used the bar or restaurant though so we cannot comment on this. Would happily return and recommend.

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“Lovely staff, nice room let down by food”

I would give the staff 5 stars! They were lovely and very helpful. We had a nice refurbished room which was really comfortable. Revamped bathroom, good water pressure, good sized towels, nice bed linen and very comfy bed, Sadly the evening meals were a let down. There is far too much emph… more

I would give the staff 5 stars! They were lovely and very helpful. We had a nice refurbished room which was really comfortable. Revamped bathroom, good water pressure, good sized towels, nice bed linen and very comfy bed, Sadly the evening meals were a let down. There is far too much emphasis on Asian food, far too little attention to detail and items , both at breakfast and dinner ,were over cooked. Portion control was also rather random! What was on the menu did not always match what was served. This was a shame as this hotel has so much on offer. Pleasant bar and lots of sitting areas - it is a little scuffed around the corners but it is comfortable. There is a small gym upstairs . The car park is large, but unfortunately a chunk of it is being given up for electric charging and in the day time spaces are rented out to local businesses so between 9-5 vacant slots can be hard to find. It is is very near to junction 57 of the A14 - so if you dislike traffic noise ground floor rooms are quieter. We would certainly stay there again but until the food improves probably eat out in the evenings!

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“Decent Hotel”

This would be 5 Stars but unfortunately on check out the young lady on the reception has problems with communication. When I asked for a receipt she didn’t say a word nor ask how my stay was, I was going to point out the sink in the room was blocked. Large free carpark, half decent expensive menu a… more

This would be 5 Stars but unfortunately on check out the young lady on the reception has problems with communication. When I asked for a receipt she didn’t say a word nor ask how my stay was, I was going to point out the sink in the room was blocked. Large free carpark, half decent expensive menu and the room was a nice size. Message to the Management of the Holiday Inn, After spending nearly £180 including evening meal and breakfast for one night I expect manners when checking out. I usually stay at the Holiday Inn, London Rd where the staff are really professional.

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