Ocean Serviced Apartments

“Great value apartment!”

We (adult family of four) booked this apartment while visiting for the Edinburgh Fringe Festival. It was great value, and only a 15m drive into the city centre car parks. The apartment is spotlessly clean and with a gorgeous view of the harbour. Very quiet and with a spacious lift which goes direct… more

We (adult family of four) booked this apartment while visiting for the Edinburgh Fringe Festival. It was great value, and only a 15m drive into the city centre car parks. The apartment is spotlessly clean and with a gorgeous view of the harbour. Very quiet and with a spacious lift which goes directly from the car park to the upper floors. The kitchen was well equipped, with a few little treats to welcome us on arrival. Everything was perfect - the only regret we had was that there was no (e.g. filter) coffee machine!

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“Great location”

Great location away from the hustle and bustle but close enough to supermarket, bars and restaurants. Nice clean property had everything we needed plus a lovely little welcome pack. Easy check in, parking and checkout and really close to the bus stop into the city centre for £2! Would definitely st… more

Great location away from the hustle and bustle but close enough to supermarket, bars and restaurants. Nice clean property had everything we needed plus a lovely little welcome pack. Easy check in, parking and checkout and really close to the bus stop into the city centre for £2! Would definitely stay here again ideal for families couple or friends♥️

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“Lovely apartment / unpleasant check-in and check-out”

Very nice and spacious apartment. Our shower didn't drain properly but that wasn't really a problem. The apartment had plenty of plates and cutlery and we cooked there on both nights. The check out system is a PAIN. Especially when the late fee is £100 per hour. There was a queue of people having … more

Very nice and spacious apartment. Our shower didn't drain properly but that wasn't really a problem. The apartment had plenty of plates and cutlery and we cooked there on both nights. The check out system is a PAIN. Especially when the late fee is £100 per hour. There was a queue of people having trouble working the electronic lock box system. Which is ridiculous as there is an office right next door which could do things much more easily. Talking of hundred quids - it wasn't made apparent before booking that you then had to give a further £100 deposit before they would give you a code to enter the building. Why not just include this in your booking price? Again, you could make things easier for yourselves. The area in Leith is lovely though, obviously "up and coming" as there is a lot of work going on, but I would imagine in 5 years this will be the place to be. Thanks for the hospitality, the apartment was spotless and had plenty of space. Ubers are £10 to the botanical gardens / train station and there are very regular number 11 buses to take you into town.

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“Great location / Terrible company”

Having lived in Western Harbour for 5 years, just up the street, I knew it was a fantastic location and staying here while visiting our friends and all our favourite spots meant it felt a bit like being at home again. The price was pretty reasonable as it has 2 bedrooms which was good for our 7 m… more

Having lived in Western Harbour for 5 years, just up the street, I knew it was a fantastic location and staying here while visiting our friends and all our favourite spots meant it felt a bit like being at home again. The price was pretty reasonable as it has 2 bedrooms which was good for our 7 month old. And gave us space to chill out when she went to bed. However the check in / check out is a ball ache. The over complicated lock box system didn’t work for check in or check out and you need to read about 3 emails for check in and another 2 for check out, for it to then not work. The staff always helped, why not just say drop your keys with staff and use the over complicated system for out of hours only. A 4pm check in is late for a n property run like a hotel not an AirBnB. And even worse is a 10am check out. And the emails all say if you’re late checking out you’re getting a £100 fine. For a business that is run like a hotel with a reception etc, you should have more reasonable approach interacting with guests and not making them scared of being even 5 mins late out and when I arrived at 15:55 the machine saying I could not get my key until 16:00. Also left my iPhone charger in my room which they have not contacted me about so at best their customer service is so poor they have not contacted me or at worst the cleaner has stolen it.

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