Holiday Inn Edinburgh, an IHG Hotel

“Super hotel. Has all you need and easy to get in and out the city centre. Friendly helpful staff mostly.”

For a holiday Inn this is so good. The staff are most helpful the place is nice , it’s comfy and has all you could need. The leisure facilities are dated and could do with upgrading though still have plenty that you need. The gym equipment old but again has lots. One leisure member could off bee… more

For a holiday Inn this is so good. The staff are most helpful the place is nice , it’s comfy and has all you could need. The leisure facilities are dated and could do with upgrading though still have plenty that you need. The gym equipment old but again has lots. One leisure member could off been more professional. We are dealt lots of you “can’t do this and can’t do that rules within the first 10 mins. Rules and tatty posters all over stating more donts “I’m not a lifeguard “ your wee one can’t go here here and here “. Just unnecessary I was travelling with a quite high school Aged child - not a wee one who had also not done a single thing to have the rule book read from entry at us. Embarrassing for him. That’s only gripe. We enjoyed our stay , food good. Breakfast great value. Also a huge thank you to local reception male. Making travelling so easy with his information! The bus stop out front takes you direct to centre and back. He noted the bus numbers for us. It was great to use and leave the car behind.

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“Great experience”

I just stayed 2 night at the previous month. The staff at the Holiday inn in Edinburgh were fantastic. Great attitude. Helpful and always available. The bed was super comfy and clean I will always stay at this location when traveling to or through Edinburgh . I would like thank reservation staff M… more

I just stayed 2 night at the previous month. The staff at the Holiday inn in Edinburgh were fantastic. Great attitude. Helpful and always available. The bed was super comfy and clean I will always stay at this location when traveling to or through Edinburgh . I would like thank reservation staff Mr Binayak Rijal and at breakfast Mr Sabal Kumar Basnet who is polite and friendly.

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“Overpriced & Average”

Room was satisfactory, bathroom small, dated and shower not the best. I’d say way overpriced. Evening meal was very poor everything was very dry and overpriced I had the hunters chicken burger for £18 arrived with just the burger and a handful of chips you would think you might get a bit of side sa… more

Room was satisfactory, bathroom small, dated and shower not the best. I’d say way overpriced. Evening meal was very poor everything was very dry and overpriced I had the hunters chicken burger for £18 arrived with just the burger and a handful of chips you would think you might get a bit of side salad and some coleslaw at least for that price. The kids eat free buffet was absolutely disgusting! Service was terrible /shocking!!!!!!! Our drinks order was placed upon being seated by a member of staff and we didn’t receive our drinks until half way through our meal after previously asking twice, we asked a third time to a young lady who turned out to be the receptionist who was very efficient and went to retrieve them immediately. This lady did more work than half the restaurant staff. What more so we found absolutely shocking and embarrassing for all concerned was the fact that a young female waitress received a bollocking from a male manger in front of the whole restaurant. This was out of order!! On a positive note the breakfast was plentiful, hot and very tasty.

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“Improvements needed”

Meet and greet nice, we were able to leave bags so we could make the most of the day. Room ok basic but had all we needed except fridge . Tv would not work properly did notify reception but no one sorted it 😒. Dining area first evening we were shown to a table looking at menu then told we had to … more

Meet and greet nice, we were able to leave bags so we could make the most of the day. Room ok basic but had all we needed except fridge . Tv would not work properly did notify reception but no one sorted it 😒. Dining area first evening we were shown to a table looking at menu then told we had to move don't know for what reason they just said we should not be there. Well one of the staff sat us there. Breakfast this morning sat in a different area breakfast until 10 but they were clearing away food and everything at 9.10 made us feel very uncomfortable and made to feel we should not be sitting there again staff had sat us there. The whole dining experience was not pleasant at all. Also shower was awful difficult to use went everywhere all over the floor you coukd not move shower head making it difficult. I feel improvements need to be made. Location good also swimming and jacuzzi good .

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