Urban Al Khoory Hotel

**The swimming pool will be closed till 16th of May 2023, as we will be carrying out necessary repairs and improvements to ensure that the pool is in excellent condition for the future use. The following facilities or services will be unavailable from April 10 2023 to April 20 2023 (dates subject to change): Swimming pool The following facilities are closed seasonally each year. They will be closed from May 23 to June 15: Swimming pool. Mandatory fees: You'll be asked to pay the following charges at the property: A tax is imposed by the city: AED 10 per accommodation, per nightA damage deposit of AED 200 will be collected before check-in. We have included all charges provided to us by the property. . Optional fees: Fee for buffet breakfast: approximately AED 29 for adults and AED 15 for children Airport shuttle fee: AED 200 per vehicle (one-way, maximum occupancy 3) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. . Policies: Pool access available from 8:00 AM to 8:00 PM. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property. Construction is underway at a neighboring building and there may be noise disturbance from the construction work. Alcohol is not served or permitted at this property. Parking height restrictions apply. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC). . Instructions: Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve cribs/infant beds Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel. . Special instructions: This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.. Minimum age: 18. Check in from: 2:00 PM. Check in to: midnight. . Check out: 12:00 PM. House Rule: Children welcome. House Rule: No pets or service animals. House Rule: No smoking.