Description
Facilities: The hotel has a lift and features 301 rooms. Multilingual staff (English, German, French) at the reception desk in the lobby are ready to assist you with check-in and check-out. A baggage storage service, a safe and a currency exchange service are available. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursion… more
Location: This hotel lies around 10 km from the city centre approximately 15 km from Dubai international airport and about 5 minutes from the World Trade Centre and the conference and business centre. Various other attractions such as the Wonderland leisure park, the Jumeirah mosque, the Gold Souq, the Spice Souq, the museum and Al Fahidi fort are all located within a few minutes of the hotel.
Meals: Various dining options are available, including a restaurant, a café and a bar. Catering options include half board and full board. Breakfast, lunch and a comprehensive dinner buffet offer plenty of delicious variety. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.
- Parking
- Covered parking
- Parking
- Free parking near hotel
- Parking near the hotel
- Secure parking
- Valet parking
- Wi-Fi
- Complimentary Wi-Fi
- High-speed cable connection
- Services
- Nursery
- Indoor pool
- Breakfast room service
- Room service
- Safe
- Iron
- Newspapers
- Car hire
- Foreign currency exchange
- Fax / Photocopier
- Luggage storage
- Trouser press
- Private check-in and check-out
- Sale of tickets
- Public bathroom
- Sun terrace
- Terraces
- Sale of tours
- Hairdressers / Beauty salon
- Coffee machine
- Security service
- Microwave
- Coffee maker
- Hair dryer
- Banquet and event room
- Medical service
- Wedding service
- Postal service
- Cloakroom
- Babysitting service
- Hair salon
- Serviced office
- Conference centre
- Meeting rooms
- Restaurants
- All-inclusive restaurant
- À la carte restaurant
- Buffet restaurant
- Restaurant with diet menus
- Restaurant with breakfast buffet
- Restaurant with high chairs
- Restaurant guide
- Gym and SPA
- Spa
- Gym
- Wellness area with massage service
- Turkish bath
- Jacuzzi
- Sauna
- Jacuzzi
- Pay-per-use gym
- Bars
- Pool bar
- Coffee shop
- Café bar
- Bar
- Tea and coffee in common areas
- Swimming pools
- Full spa
- Children’s pool
- Sunbeds
- Other
- Air conditioning
- Additional services
- Laundry service
- Daily room cleaning
- Laundry
- Tumble dryer
- Dry cleaning service
- Lift
- Reception
- 24-hour reception
- Concierge service
- Multilingual reception staff
- Porter service
- Entertainment
- Club
- Pool table
- Shops in hotel
- Computer room
- Smoking
- Smoking areas
- Smoke detectors in hotel
- Activities
- Tennis court
- Table tennis
- Accessibility
- Wheelchair-friendly facilities
- Wheelchair-friendly rooms
- Wheelchair-friendly access
- Minimum registration age without supervision
- 21
- Deposit:
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Excellent
Based on 3168 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
Showing 5 featured reviews out of 3168 TripAdvisor reviews
E
ergis12024
Tirana, Albania
01/11/2024
“Best birthday thanks to Shangri La”
We had the best time at Shangri la. We got a free upgrade with a beautiful city view. The views are breathtaking. They also did a birthday suprise to my son who remembers it everyday. They have free shattle to Dubai Mall. Thank you for your hospitality
M
Mary Grace P
01/11/2024
“Amazing 5 star luxury hotel”
Aside from your hotel is amazingly beautiful and clean = luxurious! The employee has shown us nothing but kindness and warmth and has all been so helpful and nice - most especially the people that works at the lounge area - they are all so wonderful and we will never forget esp Janeth, Saw and Kari… more
A
Andrea E
01/11/2024
“Restaurant choice”
I came to hoi a restaurant and Angel and Brian were very warm and gave us amazing service! The food was delicious and we got great recommendations. Environment was beautiful we highly recommend the soups and the prawns. The hotel is wonderful
I
I7866RHkatep
29/10/2024
“Special place to return to again and again.”
Pure luxury, facilities are superb, staff on the front and back door are always delighted to see you. I would like to particularly name a few from the various teams:, Carla from housekeeping, Keith, Kathy, Abel, Karin, Kipila and Dipen from Horizon Club, however there are many more that made our st… more
M
MARCELO F
29/10/2024
“Fell at home”
Everything worked very well, but I can tell you that what most impressed me was the interest of the hotel staff to make your stay just amazing. All of them with a special touch to make you feel at home. I want to take the opportunity to thank Khodarahm, who helped us a lot finding our daily cabs … more