Description
Facilities: The hotel has a lift and features 301 rooms. Multilingual staff (English, German, French) at the reception desk in the lobby are ready to assist you with check-in and check-out. A baggage storage service, a safe and a currency exchange service are available. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursion… more
Location: This hotel lies around 10 km from the city centre approximately 15 km from Dubai international airport and about 5 minutes from the World Trade Centre and the conference and business centre. Various other attractions such as the Wonderland leisure park, the Jumeirah mosque, the Gold Souq, the Spice Souq, the museum and Al Fahidi fort are all located within a few minutes of the hotel.
Meals: Various dining options are available, including a restaurant, a café and a bar. Catering options include half board and full board. Breakfast, lunch and a comprehensive dinner buffet offer plenty of delicious variety. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.
- Parking
- Covered parking
- Parking
- Free parking near hotel
- Parking near the hotel
- Secure parking
- Valet parking
- Wi-Fi
- Complimentary Wi-Fi
- High-speed cable connection
- Services
- Nursery
- Indoor pool
- Breakfast room service
- Room service
- Safe
- Iron
- Newspapers
- Car hire
- Foreign currency exchange
- Fax / Photocopier
- Luggage storage
- Trouser press
- Private check-in and check-out
- Sale of tickets
- Public bathroom
- Sun terrace
- Terraces
- Sale of tours
- Hairdressers / Beauty salon
- Coffee machine
- Security service
- Microwave
- Coffee maker
- Hair dryer
- Banquet and event room
- Medical service
- Wedding service
- Postal service
- Cloakroom
- Babysitting service
- Hair salon
- Serviced office
- Conference centre
- Meeting rooms
- Restaurants
- All-inclusive restaurant
- À la carte restaurant
- Buffet restaurant
- Restaurant with diet menus
- Restaurant with breakfast buffet
- Restaurant with high chairs
- Restaurant guide
- Gym and SPA
- Spa
- Gym
- Wellness area with massage service
- Turkish bath
- Jacuzzi
- Sauna
- Jacuzzi
- Pay-per-use gym
- Bars
- Pool bar
- Coffee shop
- Café bar
- Bar
- Tea and coffee in common areas
- Swimming pools
- Full spa
- Children’s pool
- Sunbeds
- Other
- Air conditioning
- Additional services
- Laundry service
- Daily room cleaning
- Laundry
- Tumble dryer
- Dry cleaning service
- Lift
- Reception
- 24-hour reception
- Concierge service
- Multilingual reception staff
- Porter service
- Entertainment
- Club
- Pool table
- Shops in hotel
- Computer room
- Smoking
- Smoking areas
- Smoke detectors in hotel
- Activities
- Tennis court
- Table tennis
- Accessibility
- Wheelchair-friendly facilities
- Wheelchair-friendly rooms
- Wheelchair-friendly access
- Check-in/Check-out
- Check-in from: 2.00 pm h — Check-out before: 12.00 pm h
- Minimum registration age without supervision
- 21
- Deposit:
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- General
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- Administration fee
Good to know
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Excellent
Based on 3168 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for its good cleaning service
Showing 5 featured reviews out of 3168 TripAdvisor reviews
G
Getaway05364976898
29/12/2024
“Lovely brunch at Dubai”
Today I went Hoi A restaurant at Shangri-la hotel dubai .They have very nice brunch and authentic flavors from Vietnam food .Every weekends will serviced . Staff Angel give us very good service with her smiling face. We will come back again and try the pho next time 🤗
R
ryand179
Colombo, Sri Lanka
29/12/2024
“One of the best!”
One of the best holidays! A memorable stay of 2 weeks. Super food, fantastic staff and lovely views of downtown Dubai. The buffet was one of the best. We tried Shang Palace (restaurant) many times and hands down, one of the best. Shout out to the manager of Dunes Cafe, Summer who was very frien… more
D
daniella427
26/12/2024
“Appreciation for a Wonderful Stay”
I wanted to take a moment to express my gratitude for the exceptional assistance provided by your staff during a recent incident. I had an issue with a Deliveroo delivery where the delivery man refused to follow my instructions to drop the chocolates at the concierge, claiming that the hotel did no… more
D
Dream37514472870
25/12/2024
“Very high-class”
The hotel stay was good and I really love the restaurants here. The cleaner of my room, Sumudu, was very nice to me and cleaned my room swiftly within a few minutes. I had really nice conversations with him while he worked which really contributed to the experience I had at this hotel.
S
SabahBabu
Walsall, United Kingdom
24/12/2024
“Absolutely amazing!”
The staff at the hotel are absolutely amazing & they really make the stay extremely enjoyable and relaxing. The Horizon Club team (Imaya, Kopila, Janet, Saw, Karim, Kathy, Keith, Coline, Cheng, Nikhil) in particular were very attentive and thoughtful. However, every staff member (i.e. Hanif) I inte… more
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