Premier Inn Dubai Investment Park

“Best hospitality”

All good and staff was comfortable thankyou to the Indian guy from reception Mr Rahul for all his efforts and hospitality we will come back again to stay for sure as it's first experience qas nice and amenities are fabulous thank you team premier inn

“Family stay”

Good stay hotel and the stay is awesome and always polite while conversation they are always helpful and very kind to us thankyou to rahul and jos from reception for their excellent effords and services see u all sooo thankyou budyy enjoy...

“Family hotel”

All good as usal the staff is very corporative and understanding the request and always fulfill with smile and mr rahul is excellent guy who always help me to get the best rooms and the services thats the main reason that i always preferred to stay with premier inn

“Some Issues, but good overall.”

When booking this hotel, I noticed the majority of the reviews were 5 star. With respect I don't understand that. Our stay was good overall and very good value, but while there were a lot of things the hotel did well, there were also some they could have done much better. Before our stay at Premie… more

When booking this hotel, I noticed the majority of the reviews were 5 star. With respect I don't understand that. Our stay was good overall and very good value, but while there were a lot of things the hotel did well, there were also some they could have done much better. Before our stay at Premier Inn Dubai Investment Park, I sent an email to the hotel reception, asking them about an early check in and advising them that we had no particular room preference, but ideally requested a quiet room and one with strong air conditioning. The mail was sent on two occasions and neither generated a response from the Reception Team. We arrived at the hotel at lunchtime and were informed that there were no rooms available till after 1.00pm and that there was a 25aed charge for an early check-in. So we went for a stroll and had lunch and came back after 1pm. We were told that they now had a room ready for us, on the third floor. Once again we clearly requested a quiet room, with good air conditioning and were assured that Room 309 would be suitable. When we got to the room, the room temperature was 26 degrees, so we quickly turned on the air conditioning, whilst expressing disappointment that our room was at the front of the hotel and as it is on a busy main road, there was a lot of traffic noise. We unpacked and went out for a couple of hours, expecting the room to be cooler when we got in later that afternoon. Unfortunately our room was like a sauna, still 26 degrees with the most feeble draft from a useless air conditioner. As we went out early that evening we mentioned the issue at reception and they promised to send an engineer. On our return, we have no idea, whether or not an engineer came to our room, but the room temperature was still 26. It was almost midnight, but there was no way we could sleep in such a hot room, so another trip down to reception and a very helpful guy moved us to Room 103 and set the air conditioning on a nice low temperature. So that's most of the bad news out of the way. After that our stay was pleasant but still not a 5 out of 5 rating. Good points Great price, friendly staff and convenient location just a five minute walk to the metro. The roof top pool is quite small, but perfectly functional and usually quiet. The lifeguard was great and bottled water is free. There is also free tea and coffee in the room a two bottles of water are left daily. There is a pub and a restaurant onsite. Prices are very reasonable., especially with a 20% discount for hotel guests. The room was cleaned well every day and the bed very comfortable. Bad Points The hotel is close to the metro, as mentioned above, but it is quite a distance to the main attractions, the malls and beaches etc. Both our rooms were showing slight signs of wear and tear, especially the bathroom and needed a bit of TLC. There were also a few marks on the carpet. Overall We were aware of the location, so this wasn't an issue for us, but maybe would be for some travellers. We got a great price and after the initial issues with the room, we were very happy with our stay. The Big Question Would we stay here again? Yes, just so long as we were not planning to do too many trips to the centre and on the assumption that the price was competitive.

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