Park Hyatt Dubai

“Top class service and food!”

Outstanding customer service and the breakfast was amazing. Great setting and very relaxing. So much so we are planning to return to the Park Hyatt in January. We ate in several of the restaurants and were not disappointed. Took advantage of the various happy hour drinks menus, tip - you need to … more

Outstanding customer service and the breakfast was amazing. Great setting and very relaxing. So much so we are planning to return to the Park Hyatt in January. We ate in several of the restaurants and were not disappointed. Took advantage of the various happy hour drinks menus, tip - you need to ask for them

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“Missing a few of those necessary touches at this level”

This remains one of the more sophisticated and chic places in Dubai - far better than the noise and crowd that is Jeremiah beach and all the resorts there and easier access than The Palm. My third stay and I will return - but in urgent need of room refurbishment and upgrades. Reasonable size room … more

This remains one of the more sophisticated and chic places in Dubai - far better than the noise and crowd that is Jeremiah beach and all the resorts there and easier access than The Palm. My third stay and I will return - but in urgent need of room refurbishment and upgrades. Reasonable size room and bathroom ok - but dated. Toiletries made in Malaysia and Turkey - soap in China - small plastic bottles. Water refreshed every day - again plastic bottles - no fresh fruit in room - welcome dates and baklava were good. Rooms face the creek and either overlook the adult lagoon at one end, the city and marina in the middle and the children’s lagoon at the other end. My preference is the middle! If you book a lagoon room be sure to know which lagoon, as the rooms over looking the children’s lagoon are a little way from the main facilities - but great if you have smaller children. The room blocks are referred to as blocks 1,2,3 and 4 - so my preference is the part of block 2 NOT overlooking the Twiggy lagoon. Block 3 is a reasonable compromise and Block 4 overlooks the children’s lagoon. Children’s lagoon great for families - the old pool in the middle of the resort is still a stylish place with a bit more shade, helpful staff and a mix of adults, children and an older group looking for a space with no music! The other adult only lagoon ‘by Twiggy’ is run by a third party and is a party location - this is the one all the pictures are of! A younger crowd especially at weekends, music and food. Excellent staff will look after you and while no seats are reserved for hotel guests and they make their money from day passes etc the staff are thoughtful and managed to find us seats away from the ‘heavy’ end of the beach! The loungers are close together but staff are super helpful and good at making you comfortable. Some of the basics from a top range hotel are missing at the Twiggy pool - no free water when you sit down - no cold fruit shots or fruit kebabs and no ice creams - all of these are complimentary at places like the Ritz Carlton. At the bar Nome - which is really the only bar at the hotel - no nuts or anything when ordering drinks at $20 a go. Reception welcoming and recognition of past stay and Hyatt members is good. All the staff are super friendly - particularly the woman host at breakfast, and Bryan at the Twiggy lagoon.

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“My least liked Park Hyatt, out of 9 visited.”

Great Hotel, Just not what we were expecting at all. I was confused by the large size and overall club med style vibe. Arrival was awkward, the hotel is very confusing to navigate. Our suite had barely any light after dark, and a very small TV. The Staff is AMAZING, they are what saved this 5 d… more

Great Hotel, Just not what we were expecting at all. I was confused by the large size and overall club med style vibe. Arrival was awkward, the hotel is very confusing to navigate. Our suite had barely any light after dark, and a very small TV. The Staff is AMAZING, they are what saved this 5 day stay for me. Don, Lexus and Fernando. Made every day better for us. as did all the other staff. Food also AMAZING/

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“Noisy but a nice hotel”

Do not stay here if you are sensitive to noise and the booming beat of dance music. We were subjected to very loud music that could be heard and felt in our room until 11 pm or 12 am. During the day, dance music can be heard from the pool areas in your room. Otherwise, the hotel is everything your … more

Do not stay here if you are sensitive to noise and the booming beat of dance music. We were subjected to very loud music that could be heard and felt in our room until 11 pm or 12 am. During the day, dance music can be heard from the pool areas in your room. Otherwise, the hotel is everything your would expect. Great staff, good food, lovely surroundings.

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