Description
Facilities: The hotel has a lift and features 393 rooms. Multilingual staff (English, German, French) at the reception desk in the lobby are ready to assist you with check-in and check-out. A baggage storage service, safe, currency exchange service and cash machine are available. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with bookin… more
Location: Right in front of the "Mall of the Emirates" mega complex, the hotel takes pride in its prime location on Sheikh Zayed Road, at the 4th Interchange at Al Barsha. It is set in the heart of newly-developed modern Dubai, a few minutes from Dubai Internet City, Dubai Media City and the Jumeirah stretch of beach, and just 20 minutes from both the city centre and Dubai International Airport.
Meals: Dining facilities include a restaurant, a café and a bar. The hotel offers a wide range of catering options. Half board and full board can be booked. A continental breakfast buffet provides many delicious reasons to rise and shine. At lunch and dinner, guests serve themselves at the buffet. Diet meals and children's meals can be prepared on request.
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- Other
- Air conditioning
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Self-service laundry
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Casino
- Computer room
- Disco / DJ
- Entertainment
- Pool table
- Shops in hotel
- Theatre
- Parking
- Nearby free parking
- Nearby parking
- Parking
- Security-controlled parking
- Valet parking
- Pets
- No pets allowed
- Smoking
- Smoke detector
- Smoking area
- Wi-Fi
- Complimentary Wi-Fi
- High-speed cable connection
- Services
- 24-hour gym
- Babysitting service
- Banquet and event room
- Breakfast in bed
- Café
- Car rental
- Cash machine at the hotel
- Childcare
- Children´s entertainment
- Cloakroom facilities
- Coffee machine
- Conference centre
- Credit card
- Currency exchange
- Doctor
- Fax/photocopier
- Fireplace
- Garden
- Hair dryer
- Hair salon / beauty centre
- Hairdresser / Barber
- Indoor pool
- Iron
- Ironing equipment
- Kids' audiovisual material
- Kids' pool
- Lockers
- Luggage storage
- Medical service
- Meeting room
- Newspapers
- Postal service
- Private check-in / check-out
- Private pool
- Public bathroom
- Room service
- Safe
- Sale of ski passes
- Sale of tickets
- Sale of tours
- Security
- Serviced office
- Shoe shiner
- Ski equipment for hire at hotel
- Stores
- Sun terrace
- Sun terrace
- Supermarket in hotel
- Terrace
- Wake-up call service
- Swimming pools
- Children’s playground
- Children’s pool
- Full SPA circuit
- Poolside parasols
- Poolside sun loungers
- Bars
- Bar
- Coffee shop
- Coffee/tea in public areas
- Pool bar
- Snack bar
- Restaurants
- Barbecue / grill
- Breakfast buffet
- High chairs
- Menu for diabetics (on request)
- À la carte restaurant
- Gym and SPA
- Gym
- Hot tub
- Jacuzzi
- Massages
- Sauna
- Spa
- Turkish bath
- Activities
- Golf course
- Golf course within 3 km
- Skiing
- Tennis court
- Accessibility
- Facilities for people with disabilities
- Wheelchair access
- Wheelchair-accessible room
- Check-in/Check-out
- Check-in from: 3.00 pm h — Check-out before: 12.00 pm h
- Minimum registration age without supervision
- 21
Good to know
Taxes included in the final price
No
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Excellent
Based on 4348 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Dubai
Showing 5 featured reviews out of 4348 TripAdvisor reviews
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kitty k
18/03/2025
“Tea time”
nice staff, amazing atmosphere:) had an afternoon tea time at aspen, great time in march:) recommend for sure:) very luxurious. People are kind there. If you want to have fun for tea time with friends then come and visit in my opinion:))))))
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Alexandra M
17/03/2025
“Afternoon Tea at Aspen”
Amazing afternoon tea I loved the experience and the decor. The service at Kempinski Hotel is lauded for its professionalism and attentiveness, contributing to a memorable and personalized stay. Amenities, particularly the dining options, are frequently commended, although opinions on value vary, w… more
Amazing afternoon tea I loved the experience and the decor. The service at Kempinski Hotel is lauded for its professionalism and attentiveness, contributing to a memorable and personalized stay. Amenities, particularly the dining options, are frequently commended, although opinions on value vary, with some travelers mentioning high costs despite the professional service
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Varuna S
Dubai, United Arab Emirates
13/03/2025
“Lovely spanish tapas and drinks!”
Pretty bueno if you ask me. Honest. Friendly. Tasty. Felt like Malaga bodega. Natias served me and he was fluent, patient and did everything to make our lunch pretty bueno. Coffee was good as well. We enjoyed the gambas pil pil, croquettes, and patatas bravas.
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Atal Y
12/03/2025
“will definitely return because of remarkable service of the duty manager rumelia”
We had an exceptional experience thanks to the outstanding service of the Duty Manager rumelia She handled all the request from my family with professionalism and efficiency, ensuring a quick and satisfactory resolution. Beyond that, they took the time to thoroughly explain the hotel’s facilitie… more
We had an exceptional experience thanks to the outstanding service of the Duty Manager rumelia She handled all the request from my family with professionalism and efficiency, ensuring a quick and satisfactory resolution. Beyond that, they took the time to thoroughly explain the hotel’s facilities, making sure we felt comfortable and well-informed throughout our stay. She was friendly and attentive approach truly elevated our experience, reflecting the hotel’s commitment to excellent guest service. We truly appreciate her dedication and hospitality will definitely return because of this remarkable service!
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Pawan S
12/03/2025
“kempinski mall of the Emirates, thanks to the exceptional service provided by the Duty Manager rumelia.”
Kempinski mall of the emirates one of the best hotel in dubai We had an outstanding experience at kempinski mall of the Emirates, thanks to the exceptional service provided by the Duty Manager rumelia. From the moment we raised our concern, they handled the situation with professionalism, effic… more
Kempinski mall of the emirates one of the best hotel in dubai We had an outstanding experience at kempinski mall of the Emirates, thanks to the exceptional service provided by the Duty Manager rumelia. From the moment we raised our concern, they handled the situation with professionalism, efficiency, and a genuine commitment to guest satisfaction. Not only was our issue resolved promptly, but the Duty Manager rumelia also took the time to explain the hotel’s facilities in detail, ensuring we made the most of our stay. Thewarm and attentive approach truly elevated our experience. A big thank you to the team for maintaining such high standards of hospitality! Highly recommended.
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