Jumeirah Al Naseem

“Excellent service and exceptional staff.”

We had an amazing time at Mina Al Salam,we had pleasure to be in the Amal club and the service by Anjuit in the mornings was exceptional,he is going to go far in his profession as will Sunil who looked after us in the evenings,alongside the lovely Leena,Fanni,Julia and the very fine ladies in the b… more

We had an amazing time at Mina Al Salam,we had pleasure to be in the Amal club and the service by Anjuit in the mornings was exceptional,he is going to go far in his profession as will Sunil who looked after us in the evenings,alongside the lovely Leena,Fanni,Julia and the very fine ladies in the blue dresses. I would also like to thank the guys at the club access pool,Abassi we could not fault what a really nice and attentive guy ,nothing was too much trouble along with his team ,Mukter and Munju ,thank you for making our holiday stress free. Also we had the pleasure to take the Abra boats, we had many a good laugh on our travels to the souk,so thank to Najeen and Glory and the rest of the team for your sense of humour and knowledge.As you can tell we really enjoyed our holiday and we would highly recommend the Mina Al Salam for an amazing holiday with fantastic staff,lovely hotel and amazing beach,what more could you wish for.

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“The perfect place”

Everything is perfect, accommodation, food, people, beach, gym… and the experience is perfect staying day&night in Jumeirah, if you want to be relaxed and don’t need traffic, crowded places: you have everything is needed for a fantastic holiday!

“Absolutely superb”

My third time in Dubai and first in this hotel. Anyone who books will not be disappointed. This is a long review, but I hope helpful We had an ocean club room which is well worth the money in my opinion. You get to go to the lounge for breakfast, afternoon tea, and happy hour in the evening. … more

My third time in Dubai and first in this hotel. Anyone who books will not be disappointed. This is a long review, but I hope helpful We had an ocean club room which is well worth the money in my opinion. You get to go to the lounge for breakfast, afternoon tea, and happy hour in the evening. The staff in there are superb Every single one. Special shout out to Fanni. Food in there was amazing Good choice for breakfast both hot and cold and an excellent afternoon tea. All soft drinks included in the lounge during the day with a superb view of the Burj Happy hour you enjoy drinks from 5.30-7.30 complete with different canapés every night showcasing the various restaurants From the minute we walked into this hotel we felt like royalty Amazing The Club pool. As part of the club room package you get access to the Cala vista pool. The staff there also were absolutely superb So friendly and attentive. Every single one were amazing My only critic of this pool is I saw many guests turned away from this pool rightly as they didn’t have a club room whilst this is right, did feel for the staff having to do this. Perhaps it should be made clearer at check in to avoid guest embarrassment and also the staffs. Another massive perk of this hotel is the abra ride. The staff there again are superb as were the drivers. Such nice people We ate at the Chinese, Cala Vista, Shimmers, Pier Chic and the Thai. All equally amazing with the exception of Shimmers. Maybe because it was a Friday night and locals arrived, but wasn’t as good as the others by far We did talk to the hotel manager about this and it was managed quickly The hotel is spotless. Cleaners in every toilet and you could eat you dinner off the floors. Our room 504 was cleaned twice a day and was spotless. Big shout out to our cleaner. Such a nice young man and so diligent I would not hesitate to go again to this hotel. Loved it Thank you for making my husbands 50th birthday so special

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“Amazing first-time experience in Dubai ”

We have just completed a 5 night stay at Mina Al Salaam travelling with 2 small children aged 1 and 3. We couldn't fault our experience. We had booked a club room and arrived at the hotel around 10am. We were immediately escorted to the Amal Lounge for check in and were offered breakfast which w… more

We have just completed a 5 night stay at Mina Al Salaam travelling with 2 small children aged 1 and 3. We couldn't fault our experience. We had booked a club room and arrived at the hotel around 10am. We were immediately escorted to the Amal Lounge for check in and were offered breakfast which was delicious with amazing views from the lounge terrace accross to the Palm on the left and the Burj Al Arab on the right. We were then taken to our room which was ready for us with soft toys, a puzzle and children's toiletries all laid out for our convenience. We were on room 18 on the ground floor which had wonderful sunset views from the balcony. The room and balcony were larger than they looked in the photographs and we had plenty of space, even with a sofa bed set up and a cot. The bathroom was really spacious witha  big separate bathtub which was useful for the kids. The rooms were extremely well appointed and we had everything we could possibly need. The butler service on WhatsApp was extremely useful and out hostess Francesca was very responsive and helpful answering all our queries. The breakfast buffet at Hanaaya restaurant was great and we ate here for the rest of our stay rather than in the Amal Lounge because of the great selection. We made use of the afternoon tea and cocktail hour which are included when booking a club room and found it to be well worth it- the canapes at happy hour were delicious - a selection of 3-4 per person are served and they come from a different restaurant each night. In addition there is a small buffet are with things like olives, breadsticks, cheese, fruits and baklava. There is a little playroom in the club lounge with some toys which our kids really enjoyed. The entire team at the Amal Lounge made us feel so welcome and were really helpful in accommodating our children's needs even bringing a kid friendly canapé selection for them at cocktail hour. The beaches were clean with great service. You are quickly greeted when you arrive and taken to a free sunlounger. The staff always helped us with our pushchairs too which was so kind. The water was warm and clear, shallow and calm- just perfect for the kids to play in. There are some toys provided with children to ply with. We fed the kids luch here almost every day and the food never took more than 15 minutes to arrive. Food is expensive compared to the UK but the portion size and quality are good- as you would expect in a luxury hotel in Dubai. A kids meal is approximately 45-50 AED, a pint of draught beer 60 AED. The kids club and pool were wonderful and well staffed. The beach reception areas along the beachfront were stocked with suncream, factor 50 for kids, face mist and aftershave lotion - a lovely and thoughtful touch. The stretch of beach is long and as you walk along you enter the different hotel areas. You can use the beach or pool area of any hotel on the complex which was great and everything is easy to get to on an abra or buggy but we walked most of the time. The Kids club was only a 5 - 10 minute walk from the Mina Al Salaam and Souk Madinat just 5 minutes- so everything is walkable if it isn't too hot. As the different stretches of beach are part of the different hotels, the food and beverage menus vary slightly which we thought was good as it meant we could use different sections of the beach to get more variety for the kids and with the drinks the beers available on draughts can be different too.e.g Peroni at the Mina Al Salaam beach and Corona at Al Qasr. There are bottles of complimentary water provided in the pool and beach ares which was a real plus. The rides on the abras are free for hotel guests and this was relly lovely way to get from one part of the complex to another. The kids loved this. There are plenty of dining options and all looked amazing. We ate at one of the waterfront restaurants one evening and it was very good. Half board would have been a good option for us in hindsight as there are so many restaurants that you could use this in. For dinner, there are not many options if you are on a budget and you would get a better selection of mid-range/ quick bite type restaurants outside of the hotel complex. We did go to Souk Madinat one evening and it was fun to wonder around all the shops. There are more dining options here but we didn't get a chance to explore these. It was lively over the weekend with more live music from the restaurants in the afternoons on the waterfront and even though the hotel was busier, it never felt crowded or loud. I did notice live music most evenings in the hotel lobby. If, like us this is your first time in Dubai and are struggling to decide which area to stay in then this place is within easy reach of all the main sights but be aware that the traffic is horrendous and it can take a long time to get anywhere depending on the time you travel. Traffic is especially bad in the late afternoon/ early evening. We typically would go out in the evenings to visit another area like the Mall or Marina. It took about 45 minutes to the mall because of the traffic and about 30 mins to the Marina. We used ubers and they were approx 60- 80 AED. If you want to feel like you are staying in Dubai and be surrounded by skyscrapers and nightlife, I would reccomend staying in JBR/Marina area for a couple of nights and then coming to Mina Al Salaam for a more relaxing time. This is probably what we would do if we came again in the future to avoid having to travel too much and to feel like we had the Dubai hustle and bustle experience. If you aren't much interested in sight seeing and want to spend most of your time relaxing and dining in a beautiful setting, then this place is perfect.

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