Ja Palm Tree Court

“Amazing resort and staff”

This was a return visit following a very enjoyable trip six years ago and we were not disappointed. There is absolutely nothing we can fault about the Palm Tree Court, from the beautiful surroundings to the amazing food on offer. What makes a trip here so enjoyable is that the staff are quite simpl… more

This was a return visit following a very enjoyable trip six years ago and we were not disappointed. There is absolutely nothing we can fault about the Palm Tree Court, from the beautiful surroundings to the amazing food on offer. What makes a trip here so enjoyable is that the staff are quite simply amazing. Nothing is too much trouble for them and they work so very hard to make your visit extra special. There are too many examples of the little (and sometimes large) things that they do, right up until the moment you sadly have to leave. For us, the service we had from Ganga as we left was exceptional. One thing that does disappoint, however, is the attitude some guests have towards the staff who, as already mentioned, work exceptionally hard in relentless heat. Manners cost nothing and there are a few guests who could do with remembering that just because they’ve paid for a service, a simple ‘please’ and ‘thank you’ goes a long way. So, now that I’ve had my moan, I’ll summarise by saying a big ‘thank you’ to all the staff at JA, we had a fabulous time, we didn’t want to leave, and we’ll hopefully be back to see you soon.

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“Love this hotel - Residence is the way to go.”

We love staying at this hotel, and have done for many years. We're lucky enough to enjoy the residence facilities that are on offer, and the team lead by John in the Signatures Lounge are fantastic, they can't do enough to help and they look after us from the minute we arrive to the minute we leave… more

We love staying at this hotel, and have done for many years. We're lucky enough to enjoy the residence facilities that are on offer, and the team lead by John in the Signatures Lounge are fantastic, they can't do enough to help and they look after us from the minute we arrive to the minute we leave. So much on offer from the pools, bars, restaurants and beach, as well as other treats such as Shooting, horses and of course the Spa. Special mention to the Signatures team, John, Marilyn, David,Noble, Vish, Mustakim, Saul, and to the new team members starting out - thank you from the Moore Family!!

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“Excellent”

Stayed at the hotel for one week with my family of two adults two young children. The staff are excellent and extremely helpful and welcoming. We were all inclusive and the food / drink choices and quality were excellent. Would highly recommend breakfast and evening meal in the White Orchid, The ev… more

Stayed at the hotel for one week with my family of two adults two young children. The staff are excellent and extremely helpful and welcoming. We were all inclusive and the food / drink choices and quality were excellent. Would highly recommend breakfast and evening meal in the White Orchid, The evening meal at the restaurant was exceptional with a great atmosphere. The buggy drivers went above and beyond to transport he family around the resort and made us feel so welcome, particularly Baboo and Ganga how looked after our little boy like he was one of their own. The staff who look after the sunbeds and towels at the TAMR pool could not do enough for us. The room was extremely spacious (Sea View Family Room) With huge beds and a modern bathroom. The only negative i would say about this hotel is i feel the main bedroom, balcony and Villa block is in need of modernisation / refresh but this would not put me off coming again as i would definitely return. This is a perfect hotel if you are looking for a family holiday in Dubai with the weather and luxury’s but without the hassle and bustle of Dubai center.

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“Great holiday - but they need to improve some aspects”

Upon arrival, we felt a bit meh about this one - but we certainly felt better as the week went on and finished it by saying we had a great holiday. Pros Location - close ish to Dubai. Make sure you either download Careem or Uber before you go Tampr - great a la carte breakfasts and lunches. Rea… more

Upon arrival, we felt a bit meh about this one - but we certainly felt better as the week went on and finished it by saying we had a great holiday. Pros Location - close ish to Dubai. Make sure you either download Careem or Uber before you go Tampr - great a la carte breakfasts and lunches. Really nice setting Sette - their Italian restaurant. Really enjoyed both the food and setting Breakfast - wide range and quite good options Great room Cons The main buffet restaurant feels like a canteen and isn't great at all. If we had to eat here all week we would feel very different about the whole holiday The view from the beach. If you want palm trees, this isn't for you. Basically just bridge supports - I guess that this will eventually end up being a very different view in time Busy. So busy that sub loungers seem to be like gold dust. We don't tend to get up early to reserve one (I'm on holiday!), but this does mean that it can be tricky (altho not impossible!) to get one. I know it was UK half term holiday, but we've been to places before which didn't feel as frantic during school holidays The restaurant booking system - unless you want to eat in the buffet place every night, we think you MUST book pre visit (and yes, I know this feels crazy)

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