Pets not allowed Check-in time starts at 3 PM Check-out time is noon.
Know Before You Go This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Fees The following fees and deposits are charged by the property at time of service, check-in, or check-out. Fee for buffet breakfast: AED 110 for adults and AED 55 for children (approximately) Fee for in-room wireless Internet: AED 60.00 per hour (rates may vary) Fee for wireless Internet in public areas: AED 100 per stay (rates may vary) Airport shuttle fee: AED 195 per vehicle (roundtrip) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Mandatory Fees and Taxes You'll be asked to pay the following charges at the property: A tax is imposed by the city: AED 20.00 per accommodation, per night We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book. A tourism fee is imposed by the city and collected at the property. The fee is AED 20 for the first bedroom per night, and increases by AED 20 per night for each additional bedroom. For further details, please contact the property using the information contained in your confirmation email. Renovations and Closures The property will be renovating from 31 May 2018 to 15 September 2018 (completion date subject to change). The following areas are affected: Select guestrooms During renovations, the hotel will make every effort to minimize noise and disturbance.
Extra-person charges may apply and vary depending on property policy. Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges. Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Make yourself at home in one of the 390 air-conditioned rooms featuring minibars and LCD televisions. Rooms have private balconies. Wireless Internet access (surcharge) keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers.
The following fees and deposits are charged by the property at time of service, check-in, or check-out. Fee for buffet breakfast: AED 110 for adults and AED 55 for children (approximately) Fee for in-room wireless Internet: AED 60.00 per hour (rates may vary) Fee for wireless Internet in public areas: AED 100 per stay (rates may vary) Airport shuttle fee: AED 195 per vehicle (roundtrip) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property: A tax is imposed by the city: AED 20.00 per accommodation, per night We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book. A tourism fee is imposed by the city and collected at the property. The fee is AED 20 for the first bedroom per night, and increases by AED 20 per night for each additional bedroom. For further details, please contact the property using the information contained in your confirmation email.
*Wild Wadi Waterpark™ will be undergoing essential annual maintenance until February 7th.
As an alternative, the hotel is offering guests access to Dubai Parks and Resorts.
Guests may choose to access one of the following parks (limited to one park per day, with one ticket provided per guest):
• Legoland Waterpark
• Legoland
• Motiongate
• Real Madrid World
Please be advised that no shuttle bus service will be provided to Dubai Parks and Resorts.
Guests are encouraged to arrange their own transportation to the chosen park.
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Sports/Entertainment: While the adults swim a few laps in the outdoor pool, children can enjoy splashing about in their own swimming area. Sun loungers and parasols on the sun terrace create a perfect space for guests to relax and unwind. The pool bar serves a selection of refreshing drinks. For guests who wish to keep active, beach volleyball and fishing are available. A number of sports are available, including water sports such as snorkelling and diving. For a fee, guests can also enjoy water skiing, jet skiing and banana boat rides. Sports enthusiasts are also offered a wide range of indoor activities, including a gym, billiards, bowling and yoga. There is a wellness area with a spa and a sauna and, for an additional fee, a beauty salon and massage treatments. Third-party operators offer a beauty salon. Additional leisure activities include an entertainment programme, a kids' club, live music, a dance club and a nightclub.
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Excellent
Based on 6841 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Dubai
Showing 5 featured reviews out of 6841 TripAdvisor reviews
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Claire R
23/03/2025
“Great Holiday in Dubai”
We really enjoyed our time at the Hilton Dubai Jumeirah. The Hotel was lovely, a great location, spotlessly clean and the rooms very comfortable. All the staff were very friendly and couldn't do enough to help make our holiday! A special mention to Ellen who worked in the executive lounge for her i… more
We really enjoyed our time at the Hilton Dubai Jumeirah. The Hotel was lovely, a great location, spotlessly clean and the rooms very comfortable. All the staff were very friendly and couldn't do enough to help make our holiday! A special mention to Ellen who worked in the executive lounge for her incredible service, she always greeted us with a smile and friendly manner.
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Hamzah A
22/03/2025
“Great service”
Hotel is good but valet is incredible. Thank you Arban Khan and fahzan for making it a better stay. Definitely coming back to this place in jbr. Hilton is known. But this review should allow me to post with less words because it’s incredible using the least words
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Mark B
Cheshire, United Kingdom
22/03/2025
“Consistently 5*”
Yet another 5* experience at this hotel, which we visit at least twice each year. The hotel is ideally located on JBR, with access to the beach, shops, restaurants and the marina. As always, the exceptional staff make all the difference. From the front desk, to housekeeping, hospitality and the bea… more
Yet another 5* experience at this hotel, which we visit at least twice each year. The hotel is ideally located on JBR, with access to the beach, shops, restaurants and the marina. As always, the exceptional staff make all the difference. From the front desk, to housekeeping, hospitality and the beach, everyone delivers a great customer experience, with a warm smile. Special thanks to the Exec Lounge staff, including Eiei, Sain, Ellen, Bella, April and Jayeola.
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Louise H
Scotland, United Kingdom
23/03/2025
“High expectations....”
We stayed for 2 nights in another hotel then moved to this one for 4 nights, our room was not ready which was expected but they stored our luggage and told us we could use the facilities. Unfortunately no-one actually told us what the facilities were or where to find the pool and we were not given … more
We stayed for 2 nights in another hotel then moved to this one for 4 nights, our room was not ready which was expected but they stored our luggage and told us we could use the facilities. Unfortunately no-one actually told us what the facilities were or where to find the pool and we were not given towel cards to be able to get a towel. Our room was ready around 3pm and the front desk sent me a WhatsApp to advise this, the room itself was a great size with a balcony which had views of the palm and the Walk. Great soundproofing as when door was shut we couldn't really hear the street noise. Beds were comfortable and the room had a good layout with wardrobes and drinks area at the entrance then the sleeping area at the further end. We had lounge access and half board dining, half board was great being able to use credits at Mcgettigans and Wavebreaker for lunch or dinner. The main buffet restaurant had an excellent choice for breakfast and food was very fresh and tasty. The lounge we found OK (very cold!) but felt like we were unwanted visitors at times, they were a lot of repeat guests and the staff were very attentive to them whereas we had to ask what drinks were available and I still don't know if there was any hot food on offer for breakfast from the kitchen in the lounge. Great location on the JBR and love the loungers on the beach, pool is great so refreshing when it's 40 degrees.
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882JohnF
Liverpool, United Kingdom
23/03/2025
“Good hotel in really good location”
As other reviews have said the hotel does look a little dated in places but we thoroughly enjoyed our stay here. All of the staff are brilliant - very helpful and friendly. Our room cleaner Nay was excellent. He cleaned the room spotlessly every day and left some fun towel decorations. We stayed Ha… more
As other reviews have said the hotel does look a little dated in places but we thoroughly enjoyed our stay here. All of the staff are brilliant - very helpful and friendly. Our room cleaner Nay was excellent. He cleaned the room spotlessly every day and left some fun towel decorations. We stayed Half Board. The breakfasts are excellent with everything you could wish for. We only did the evening buffet twice because we were less keen on the choices and the menu seemed to be the same both nights. However, you can swap your Half Board choice for lunch (100 AED per person) which did and ate our lunches at the beach bar and at McGettigans. There are happy hours at the bars too. We always got a sunbed at the beach (even though they are crammed in next to each other). The sunbeds by the pool and grassed area always seemed to be taken very early. We would stay at this hotel again.
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