My Assos Hotel

“No recommendation for this Hotel”

I recently stayed at The Assos Hotel, and I was really looking forward to the amenities advertised, particularly the spa and swimming pool. Unfortunately, upon arrival, I was informed that both facilities were unavailable during my stay. This was a major disappointment, especially since I had speci… more

I recently stayed at The Assos Hotel, and I was really looking forward to the amenities advertised, particularly the spa and swimming pool. Unfortunately, upon arrival, I was informed that both facilities were unavailable during my stay. This was a major disappointment, especially since I had specifically chosen this hotel based on the promise of these amenities. The staff we not even apologetic and offered no alternative solutions or compensation, which felt a bit frustrating. It’s disappointing when a hotel promotes certain features but doesn't deliver on them, especially when those features were a key factor in my booking decision. Additionally, the room was a letdown. It lacked air conditioning, which made it uncomfortable during the warmer evenings, especially with an infant. To make matters worse, the room had a window that opened into a dark, narrow staircase—definitely not the outside view I had hoped for. The lack of natural light and fresh air made the room feel even more claustrophobic. While the staff were polite, the lack of transparency about the facilities and the uncomfortable room left a lot to be desired. I wouldn’t recommend this hotel unless you're willing to overlook these issues, especially if you’re booking for specific amenities. The rest of the stay was fine, decent service, and close to the grand bazar, but I definitely felt let down by the lack of the promised spa and pool. I would recommend clarifying the availability of such amenities before booking, or perhaps offering alternative options when they are out of service.

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