Holiday Inn Istanbul Old City, An Ihg Hotel

“We loved our stay!”

The hotel is at a very good location and that is always a big +!! The rooms are clean and very spacious. Since there was no carpet the hotel provided everyone with slippers which made walking in the room very comfortable .Mr. Fatih( my apologies if I have forgotten the name)at the front desk was ex… more

The hotel is at a very good location and that is always a big +!! The rooms are clean and very spacious. Since there was no carpet the hotel provided everyone with slippers which made walking in the room very comfortable .Mr. Fatih( my apologies if I have forgotten the name)at the front desk was extremely helpful and guide us regarding which tours to book. The breakfast became everyone’s favorite part of the day due to its variety and of course taste. The lobby was quiet and always very clean. The only downside were the bathrooms. The walls of the bathroom were made out of glass. Though it was blurry but still…So we asked the front desk for an extra bedsheet and got the packing tape from the store right in front of the hotel (another +)and tape the sheet to the wall. Problem solved!!! Oh also there’s a laundry service right next to the hotel so +++ I will definitely stay there again without any question .

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“Really nice central Istanbul hotel”

We stayed in the hotel for a week and was really impressed with it. The staff were all very welcoming, accommodating and friendly. The room was lovely and very clean, the bed had clean sheets and it was comfortable, and the bathroom was beautifully clean, and the room was cleaned daily. We were als… more

We stayed in the hotel for a week and was really impressed with it. The staff were all very welcoming, accommodating and friendly. The room was lovely and very clean, the bed had clean sheets and it was comfortable, and the bathroom was beautifully clean, and the room was cleaned daily. We were also provided with fresh towels and bottles of water each day (which was a really nice touch seeing as it was very hot whilst we were there) The hotel also provide complimentary items that you may have forgotten (e.g, dental kits, shaving kits etc) which we needed and the staff were more than happy to oblige. The hotel is in a good location for the main historic sites whether that is on foot or by public transport. We found that the hotel was on one of the more quieter streets in Istanbul. The next part of this review is not meant to be criticism but merely suggestions for some improvement to make future guest experience even better: - the fan in our room didn’t keep the room very cool, we were unclear if it was air conditioning or a fan but if it was air con it could do with some improvement so it is more efficient in keeping the room cool when it is a very hot day - the bathroom door which separated it from the bedroom was a large glass door that although quite opaque, did not offer a lot of privacy to someone using the facilities in there That being said we did really like staying in this hotel and would definitely recommend it to other travellers staying in Istanbul :-)

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“Not bad, it is quiet but not cheap and not close to most”

Nice and quiet location, albeit a bit (20-30 minutes) walk from most tourist locations. But for us quiet was more important. Small grocery store close by, and plenty of shopping and dining also close by. Rooms are a bit dated and simple, but fully functional. We did not have the breakfast, got that… more

Nice and quiet location, albeit a bit (20-30 minutes) walk from most tourist locations. But for us quiet was more important. Small grocery store close by, and plenty of shopping and dining also close by. Rooms are a bit dated and simple, but fully functional. We did not have the breakfast, got that elsewhere. All in all some high prices. Lobby is nice and staff was friendly. Would recommend if you find the right price

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“Issues with rooms but resolved after complaining”

This hotel would have received 4* from me but the minus points let it down. Here's a summary - Pluses - Location - Average price - Choice at breakfast - Room size - Management took complaints seriously Minuses - Booked two rooms, 1 double and 1 twin. However on check-in they supplied 2 doubles and… more

This hotel would have received 4* from me but the minus points let it down. Here's a summary - Pluses - Location - Average price - Choice at breakfast - Room size - Management took complaints seriously Minuses - Booked two rooms, 1 double and 1 twin. However on check-in they supplied 2 doubles and the twin room offered as alternative was much smaller - 1 room's bathroom been wasn't cleaned at all and was poor seeing this as we arrived into the room. This was resolved within the hour after complaining to reception. - 1 room had a non-working phone, stuck sink plug in basin and silicone around bath tub was disgusting and full of mould. Alternative double room offered was too small and it was too late (11pm) to move after a long day that started at 5am. Both of the items were resolved the next day and I fixed the stuck sink plug myself! Overall, staff are friendly and did address our issues. My only concern is why I had to raise the issues in the first place as I shouldn't have pointed out shortcomings for this grade/brand of IHG hotel.

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