Doubletree By Hilton Hotel Avanos - Cappadocia

“Two night stay”

Hotel service was excellent, room clean, spacious and comfortable soft king-size bed. The shower over bath is not our preferred option and very dito get in and out of. Buffet dinner is very nice, and many options are available at breakfast. Well located hotel.

“I’d love to come back!”

Yigit, Berpin and Emre are the best! They expressed their warmth and friendliness during our stay. Yigit and Berpin were so helpful with suggesting activities around the area and booked us a ride on the hot air balloon! Emre was swift and efficient at check-out. The location is nice and quiet whi… more

Yigit, Berpin and Emre are the best! They expressed their warmth and friendliness during our stay. Yigit and Berpin were so helpful with suggesting activities around the area and booked us a ride on the hot air balloon! Emre was swift and efficient at check-out. The location is nice and quiet while having a few things nearby, walking distance e.g pottery class. The outdoor pool has the perfect temperature. The weather was 30C so it was great that the pool water was cool, it was so refreshing to swim!

less

“Good, with a few tips…”

We stayed 3 nights. Room: We had a Standard King Room. It was spacious & clean. Mini-fridge and standard DoubleTree amenities. If you’re facing the pool you can see some of the hot air balloons. It took us asking twice for them to get our AC to work properly. Coffee/Tea: Kettle provided in room… more

We stayed 3 nights. Room: We had a Standard King Room. It was spacious & clean. Mini-fridge and standard DoubleTree amenities. If you’re facing the pool you can see some of the hot air balloons. It took us asking twice for them to get our AC to work properly. Coffee/Tea: Kettle provided in room. Breakfast: Great. Huge selection. Busy. Gym: Pretty standard. The sauna is a nice additional feature. Laundry: No self service Location: It depends. You’re away from the chaos of the city center, but you’ll need a car or to take a taxi because it’s too far to walk to that area. Noise: There is a wedding venue right behind the hotel pool. If you are noise sensitive, request a room on the other side! Staff: Great, helpful. Parking: Free on site. Other: So, we definitely got stuck in the elevator. It’s not the hotel’s fault that the power goes out when there is heavy wind. BUT, we pressed the emergency call button 3 times and no one answered! Luckily we were able to send a text message but that seems like a huge problem they need to address.

less

“Could be a 5 star hotel if it had better management…..”

Pros: -beautiful decorated rooms (clean and with comfortable beds) and common areas with lovely sweeping views. -good food at the breakfast and dinner buffets. Cons: -poor management practices: no free water, coffee or tea at dinner - the machines were there but covered up, to force people to b… more

Pros: -beautiful decorated rooms (clean and with comfortable beds) and common areas with lovely sweeping views. -good food at the breakfast and dinner buffets. Cons: -poor management practices: no free water, coffee or tea at dinner - the machines were there but covered up, to force people to buy these inexpensive beverages that are included with dinner at all other hotels. -air-perfuming machines outside of the elevators emitted overwhelmingly strong, unpleasant smells 24/7, almost enough to make you gag. - at breakfast, despite the huge breakfast crowds, the solitary omelette maker would always be just walking around the restaurant instead of being consistently behind the counter making omelettes. You’d have to track down a worker and beg them to send someone to make omelettes. By the time the omelette guy meandered back to his work station, there was a massive line of people all waiting for omelettes. There were a large number of workers just milling around the restaurant, but it seemed like none of them wanted to actually work. Why not have two workers making omelets, and one less worker wandering around? When you asked for anything, they acted mildly annoyed at whatever your request was for (for example, asking for water or a glass). And then the omelette guy didn’t speak English well enough to understand what people were ordering. A completely unnecessary problem!!! - Impossible to sleep well at night because the room was so hot. Despite the cold weather outside, the rooms were overwarmed and the thermostat was unresponsive to all attempts to lower it. The single window only opened about 1 inch, which did nothing to cool off the room. We went down to talk to management about it and they said that the ability to lower the temperature of the rooms was turned off centrally. He offered to turn our room’s A/C back on, and he did, but in the middle of the night someone turned it off centrally again. Really frustrating!!! This lovely-looking hotel could easily get consistent 5 star reviews, with just a few small changes, but apparently the management team doesn’t care about customer satisfaction, and is instead willing to alienate their clients to save just a few pennies.

less