Pullman Khon Kaen Raja Orchid

“Unfortunate location”

The hotel itself is fine with friendly and helpful staff - the following is not the hotel's fault, but visitors need to be warned that it is in the middle of the "entertainment district" of the city, with thumping music playing until 3 or 4am. Bring ear plugs!

“Same old, same old...”

This is my third stay at this hotel in 15 years and where our wedding party was held. On this particular visit, we stayed for around two weeks and due to our circumstances on this occasion, we opted for the hotel to collect us from the airport for 900THB. This was simple to organise via email wi... more

This is my third stay at this hotel in 15 years and where our wedding party was held. On this particular visit, we stayed for around two weeks and due to our circumstances on this occasion, we opted for the hotel to collect us from the airport for 900THB. This was simple to organise via email with the additional payment made upon arrival (this was my choice as I could have done this at a later stage). It was a pleasant stay with no significant issues. The hotel has changed little in the past 10 years since our previous stay and it is starting to show. The room was spaceous, clean, some of the electrics from the control panel did not work which was not really an issue. There was a small kettle with some sachets from which hot beverages could be made, a small fridge, TV (almost no English language channels) and other usual hotel room items for use by the guest. The bathroom was also of a good size with a separate shower cubicle with access directly from the bathroom to the wardrobe - just remember to close the wordrobe to the bedroom if you like your privacy! Breakfast does not appear to have changed much since our previous visit with a lot on offer from continental to asian tastes catered for. As it is a buffet style service, some of the hot foods do range in temperature from one day to the next from hot down to warm. On one afternoon we dicided to have afternoon tea which was dissapointing. This is really the only major negative about our stay. Black tea was served from a tea pot - unfortunatley I cannot drink bacl tea without milk. A small range of mostly cakes were included, some were pleasant, some not so good as they seemed to be a bit stale and a couple werevery nice. As usual, all the staff from the customer service desk, doorman, waitress and even the housekeeping were smiling and friendly and as helpful as ever. In spite of the decor being a bit past it best by date, I would still return to this hotel as I know I can rely on the great team that does their best to keep the hotel running smoothly and guests happy.

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“A well located hotel with very good service”

The location is good and the room is spacious with adequate facilities though it is old and need refurbishment. The staff are friendly and helpful, the front desk staff ( 2 ladies serving on 4/1 afternoon) patiently provided us detailed information and suggested some good spots for us to visit. B... more

The location is good and the room is spacious with adequate facilities though it is old and need refurbishment. The staff are friendly and helpful, the front desk staff ( 2 ladies serving on 4/1 afternoon) patiently provided us detailed information and suggested some good spots for us to visit. Besides, the staff at the Chinese Restaurant - Loong Yuen also served us courteously, attentively and warm hospitality, thank you Doungtawan Jorand & Buason Chamnongsil. Their excellent service had highlighted our days in Khon Kaen. If I visit Khon Kaen next time, I will definitely stay at this hotel again.

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