Koh Chang Resort

“Real paradise”

Awesome place, really nice and quiet. Kids loved the aquapark. Perfect room service. Great meal and drinks selection at beach restaurant, good breakfast. Reception - you are the best! All the staff make feel you are in paradise. The best value for money.

“Just perfect”

Having travelled some 30 times to Thailand and explored many beautiful islands and beaches, why does this hotel and place keep pulling me back? I am in Thailand for a month from the 16th of October 2024 and booked directly with the hotel, having stayed here six or seven times before for periods of … more

Having travelled some 30 times to Thailand and explored many beautiful islands and beaches, why does this hotel and place keep pulling me back? I am in Thailand for a month from the 16th of October 2024 and booked directly with the hotel, having stayed here six or seven times before for periods of about five days. This time I booked for 13 nights. The reason? There are many, not least that I have a fitness regime to work at having broken my knee skiing a while ago. So, the beach is perfect for a good mile and a half walk, followed by swimming twice a day. Let’s start with the beach, it really is one of the best beaches in Thailand, beautiful soft sand, very safe swimming for kids and adults alike, sometimes some good waves at times - today I am looking at a beautiful flat blue sea. The rooms are lovely, very comfortable set in tropical gardens, butterflies everywhere, very few insects to worry about and the odd red squirrels leaping in the trees which are everywhere. Delightful place to sit and drink coffee on your balcony. Breakfast is awesome, with a huge choice of dishes to delight anyone’s palate. But I think one of the main reasons I come back here and not go to different places, are the people who work here - from the ladies who clean the rooms who are always ready with a very quick smile, to the young men who sweep the pathways every day and trim the trees, who always say a cheery good morning. The waiting staff, always smiling, and as for the reception team, I can’t fault them. So my usual six days, extended to 13 for this trip, and I have decided to stay another 14 days rather than trek to two or three different islands. They worked very hard to make sure that I could stay in my room close to the beach for most of it but I will be moving back into the trees for the last few days, no problem at all. And Koh Chang has lots to offer, plenty of good quality but low price restaurants, enough nightlife if you want it, and many wonderful places to visit, waterfalls, temples, and boat trips to tiny deserted islands. Want to lift your spirits? Then come here … ❤️

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“Amazing staff and great value for money”

The staff are incredible and work very hard to ensure you have a good stay. The breakfast buffet is very good, lots to choose from. The pool area is really nice and relaxing and our room is great, very big comfortable bed. Great value for money and I would highly recommend staying here if you ar… more

The staff are incredible and work very hard to ensure you have a good stay. The breakfast buffet is very good, lots to choose from. The pool area is really nice and relaxing and our room is great, very big comfortable bed. Great value for money and I would highly recommend staying here if you are visiting Koh Chang.

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“A Promising Stay That Missed the Marks”

We stayed at this hotel for three nights as a family of three, hoping to have the best time with our 5-year-old son. After a month apart as a family, this trip meant a lot to us, and we specifically chose this hotel for its water park. Unfortunately, when we arrived, we found out about restrictions… more

We stayed at this hotel for three nights as a family of three, hoping to have the best time with our 5-year-old son. After a month apart as a family, this trip meant a lot to us, and we specifically chose this hotel for its water park. Unfortunately, when we arrived, we found out about restrictions on the water park that weren’t mentioned anywhere on the hotel website or booking platforms. As parents, it was so frustrating to break a promise to our child, and the way the front desk handled it didn’t help—they lacked the training to deal with such situations in a professional or compassionate way. That said, I have to give credit to Alex at the front desk. Even though he couldn’t fix the problem, he showed empathy and went out of his way to make the situation a little better. That’s the kind of attitude you expect from a good professional hotelier. As for the rest of the experience, the room was okay—not modern or stylish, just a bit dated. What we loved most was the beachfront location—it was peaceful and perfect for relaxing. The fire show was a lovely surprise too! Breakfast was a mixed bag: the international options were pretty basic, but the Asian dishes had variety and tasted great. The real stars here were the F&B staff and the security team at the front—they were friendly, attentive, and really made us feel welcome. Overall, the location and some staff made up for the hiccups, but there’s definitely room for improvement.

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