Prima Hotel Pattaya

“Not a 4 star but has potential”

We stayed here a couple of weeks and chose this hotel because of the salt water pool. The staff is friendly and helpful . There are three building and we had a room in the Sands block. Room was large and clean but no furniture on the balcony which is quite unusual. The pool area was ok if you are … more

We stayed here a couple of weeks and chose this hotel because of the salt water pool. The staff is friendly and helpful . There are three building and we had a room in the Sands block. Room was large and clean but no furniture on the balcony which is quite unusual. The pool area was ok if you are ok with Russians that like to jump in the pool over your head. Though the worst part is sun bathing on hard white plastic sun beds with no cushions. Breakfast is a typical Asian one and the same fruit selection everyday is boring . The area around the hotel is ok , some restaurants , massages , 7-11, and it’s easy to take a tuk tuk bus to the busier part of Pattaya.

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“Disappointing on many levels”

My family and I have been to Thailand many times but this was our first visit to Pattaya. And what a shock in comparison with the rest of the country. Everything is geared to the Russian holidaymaker both in resort and at the Prima Wongamot. We seemed to be the only British holidaymakers at the hot… more

My family and I have been to Thailand many times but this was our first visit to Pattaya. And what a shock in comparison with the rest of the country. Everything is geared to the Russian holidaymaker both in resort and at the Prima Wongamot. We seemed to be the only British holidaymakers at the hotel and nothing in the hotel description suggested that it was very Russian. We had such high hopes for the hotel having read reviews but we were hugely disappointed. I seldom write reviews but In this instant needed to air our frustration. Staff on reception and generally those around the pool were amenable and friendly. Not so the restaurant staff who were miserable a lot of the time. The breakfast was very Russian and there was a poor attempt at a cooked British breakfast. The tea was disgusting and staff could not even produce an extra tea bag to make it more passable as a cup of tea. Breakfast juice was in short supply and once it was gone generally was not replaced. At the swimming pool sunloungers, of which there were few, were in a poor state and several broken. The pool towels were of a poor quality and threadbare and the stock of drinks poor. I could not even get a cup of coffee. The hotel was really hot with no air conditioning in the Lobby and hotel corridors. There was air conditioning in the room but this was not the most efficient. My biggest bug bear was the fact that our room was not cleaned for the duration of our stay of 3 nights. My husband had to go looking for a member of staff for fresh towels and to empty the bins in the room. Beds were not remade. The WiFi was poor with codes continually not working. In conclusion we would not stay at this hotel again and if you are English you might want to consider looking for somewhere else to stay.

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