Description
Facilities: The hotel has a lift and features 568 rooms, including 26 suites and 335 single rooms. Multilingual staff at the 24-hour reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking e… more
Hotel highlighted for…
Meals: Dining facilities include a café, a bar and a pub. A number of specialities await guests in the air-conditioned, non-smoking restaurant. Catering options include half board and full board. A wide variety of dishes are served at all three main mealtimes. Guests can enjoy lunch and dinner as a set menu.
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- Parking
- Parking
- Outside parking
- Parking near the hotel
- Secure parking
- Valet parking
- Wi-Fi
- Complimentary Wi-Fi
- Complimentary Wi-Fi
- Services
- Nursery
- Kids´ club
- Breakfast room service
- Room service
- Laundry
- Safe
- Chapel
- Ironing board
- Iron
- Newspapers
- Cash machine
- Foreign currency exchange
- Fax / Photocopier
- Luggage storage
- Trouser press
- Private check-in and check-out
- Wake-up call
- Ironing service
- Sale of tickets
- Lockers
- Gardens
- Public bathroom
- Sun terrace
- Terraces
- Sale of tours
- Dry cleaning service
- Hairdressers / Beauty salon
- Shops
- Coffee machine
- Security service
- Coffee maker
- Hair dryer
- Banquet and event room
- Porter service
- Bike rental service
- Medical service
- Wedding service
- Courtyard
- Cloakroom
- Babysitting service
- Children’s pool
- Cot
- Year-round outdoor pool
- Heated pool
- Sun terrace
- Hair salon
- 24-hour gym
- Sun terrace
- Serviced office
- Conference centre
- Meeting rooms
- Restaurants
- À la carte restaurant
- Buffet restaurant
- Restaurant with diet menus
- Breakfast room service
- Restaurant with kids' buffet
- Restaurant with kids' menu
- Facilities for events and banquets
- Restaurant with breakfast buffet
- Restaurant with high chairs
- Gym and SPA
- Spa
- Gym
- Wellness area with massage service
- Turkish bath
- Jacuzzi
- Sauna
- Jacuzzi
- Bars
- Pool bar
- Coffee shop
- Café bar
- Bar
- Tea and coffee in common areas
- Indoor bar
- Swimming pools
- Full spa
- Children’s pool
- Sunbeds
- Umbrellas
- Adults-only outdoor pool
- Other
- Air conditioning
- Heating
- Additional services
- Laundry service
- Daily room cleaning
- Self-service laundry
- Laundry
- Tumble dryer
- Dry cleaning service
- Lift
- Reception
- 24-hour reception
- Concierge service
- Multilingual reception staff
- Porter service
- Entertainment
- Club
- TV lounge
- Pool table
- Shops in hotel
- Computer room
- Dance hall
- Means of communication with the center
- Underground/train station near hotel
- Shuttle transfer
- Airport transfer
- Transport service
- Transfer to shopping centre
- Pets
- Pets not allowed.
- Smoking
- Smoking areas
- Smoke detectors in hotel
- Activities
- Golf course (within 3 km)
- Bike rental
- Table tennis
- Golf course
- Accessibility
- Wheelchair-friendly facilities
- Wheelchair-friendly rooms
- Wheelchair-friendly access
- Languages
- English
- Check-in/Check-out
- Check-in from: 2.00 pm h — Check-out before: 12.00 pm h
- Minimum registration age without supervision
- 18
- Deposit:
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- Administration fee
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Excellent
Based on 3135 reviews
Quiet in the room
Location
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in a quiet and peaceful area
Showing 5 featured reviews out of 3135 TripAdvisor reviews
D
Diptimaya S
09/01/2025
“Great hotel and even greater service - going out of their way”
The hotel, food, service are all excellent and in true fashion of an Accor Group hotel. The rooms are very well appointed with breathtaking city skyline views. But the best part for me was the sweet surprise pastry presented by the retsaurant service team comprising Natty, Proud, Fern, Noon, Ice, a… more
A
Anirudh C
07/01/2025
“Beautiful amazing and must visit”
Amazing. Must visit. Very friendly staff. Staff personal Kukkik was very professional and helped us throughout our stay. We are very grateful and thankful for the kind generosity and warmth we received. We would surely recommend this to all of you
G
GoPlaces12775469520
04/01/2025
“thai tea”
i’ve been to mercure so many times the thai tea is so good can’t compare. to the other places the barista jam is polite and nice great attitude overall! wow would recommend cheers. great gym with all the equipment you need i had a great chest day to finish the day of haha.
C
Carla W
Brisbane, Australia
31/12/2024
“I would totally recommend the grand hotel atrium with amazing service having it ruins cleaned every morning and greeted.”
The service every day was amazing Mr Chai was always happy to help out and his team in the from concierge. Always friendly and prompt. Ms Siri helped us with information on the free bus to the big shopping centre and the Jodd markets. Always smiling and happy to help
W
WTiee
30/12/2024
“Lacklustre experience not befitting of a 5 star hotel”
Found the experience quite lacklustre for a 5-star hotel. To be fair, the hotel has a decent Teppanyaki restaurant, Benihana, and the bed was decently hard and contributed to a good night’s rest. However, as some of the reviews pointed out, the reception was extremely crowded and messy, and the… more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info