Description
Facilities: Guests have a choice of 39 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. Wheelchair-accessible facilities are available. There are a … more
Location: Idyllically situated on the sea-front of ancient Stone Town, flanked by an exotic mix of sultans' palaces, Portuguese forts, ancient dhow harbours and bright bazaars, the hotel is a haven of tranquillity and opulence amongst the bustle of one of Africa's most ancient and most enchanting towns.
Meals: Various dining options are available, including a restaurant, a café and a bar. Catering options include half board and full board. A generous breakfast buffet and lunch are served every day. Diet meals, gluten-free meals, vegetarian dishes and children's meals can be prepared on request. In addition, special catering options and picnics are available.
- Entertainment
- Live music
- Casino
- Entertainment
- TV lounge
- Games room
- Shops in hotel
- Aerobics
- Parking
- Parking
- Outside parking
- Parking near the hotel
- Valet parking
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Nursery
- Indoor pool
- Kids´ club
- Breakfast room service
- Room service
- Laundry
- Safe
- Newspapers
- Car hire
- Foreign currency exchange
- Fax / Photocopier
- Luggage storage
- Wake-up call
- Sale of tickets
- Lockers
- Gardens
- Library
- Public bathroom
- Terraces
- Sale of tours
- In-room babysitting service
- Hairdressers / Beauty salon
- Coffee machine
- Security service
- Barbecue
- Coffee maker
- Hair dryer
- Banquet and event room
- Fireplace
- Housekeeping service
- Medical service
- Vending machines
- Kids´ playground
- Play area
- Babysitting service
- Cot
- Private pool
- Hair salon
- Serviced office
- Conference centre
- Meeting rooms
- Bars
- Pool bar
- Coffee shop
- Café bar
- Bar
- Tea and coffee in common areas
- Gym and SPA
- Spa
- Gym
- Wellness area with massage service
- Swimming pools
- Full spa
- Recreational area
- Children’s pool
- Sunbeds
- Umbrellas
- Other
- Air conditioning
- Heating
- Additional services
- Laundry service
- Daily room cleaning
- Self-service laundry
- Laundry
- Dry cleaning service
- Lift
- Reception
- 24-hour reception
- Concierge service
- Multilingual reception staff
- Porter service
- Shuttle transfer
- Airport transfer
- Shuttle
- Pets
- Pets not allowed.
- Smoking
- Smoking areas
- Smoke detectors in hotel
- Restaurants
- Buffet restaurant
- Restaurant with diet menus
- Facilities for events and banquets
- Shared kitchen
- Restaurant with breakfast buffet
- Activities
- Golf course (within 3 km)
- Snorkelling
- Table tennis
- Diving
- Golf course
- Accessibility
- Wheelchair-friendly access
- Deposit:
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Excellent
Based on 879 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
Showing 4 featured reviews out of 879 TripAdvisor reviews
A
Anita O
15/09/2024
“Just delightful”
The hotel is simply delightful. The outdoor patio bar at sunset with the music was superb. Lovely staff. The breakfast was very good and the ambiance watching the fishing boats come in cannot be matched. The rooms were very comfortable and loved the balconies. Great stay.
K
KenyaJoe
Nairobi, Kenya
12/09/2024
“Delicious Dinner”
I have a very early morning flight so I decided to pass by Serena for some dinner before I head to the airport to wait for the time. The welcome I received from the security, receptionist and the barmen was outstanding. It was a manifestation of true hospitality. The food was great. I had a beef … more
S
Selina R
Conyers, Georgia
22/08/2024
“I left a piece of my heart in Zanzibar”
Zanzibar is magical and the Serena is the icing on the cake. From the moment you enter and are greeted by Sulaiman Nanji, you are made to feel at ease. The space is beautiful, the location is great, and you can catch the best sunsets on the island from the hotel. The chef, Sunil Dutt, was wonderful… more
T
tomjZ2466XH
20/08/2024
“Honeymoon - Stone Town leg”
Perfect place to base yourself when visiting stone town. It has a great location to walk everywhere, and the best pool area of any stone town hotel (I’ve visited them all while living there!). The hotel itself has so much charm being such an old building, and the balconies on the sea view rooms are… more