Description
Facilities: Guests have a choice of 39 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. Wheelchair-accessible facilities are available. There are a … more
Location: Idyllically situated on the sea-front of ancient Stone Town, flanked by an exotic mix of sultans' palaces, Portuguese forts, ancient dhow harbours and bright bazaars, the hotel is a haven of tranquillity and opulence amongst the bustle of one of Africa's most ancient and most enchanting towns.
Meals: Various dining options are available, including a restaurant, a café and a bar. Catering options include half board and full board. A generous breakfast buffet and lunch are served every day. Diet meals, gluten-free meals, vegetarian dishes and children's meals can be prepared on request. In addition, special catering options and picnics are available.
- Entertainment
- Live music
- Casino
- Entertainment
- TV lounge
- Games room
- Shops in hotel
- Aerobics
- Parking
- Parking
- Outside parking
- Parking near the hotel
- Valet parking
- Services
- Nursery
- Indoor pool
- Kids´ club
- Breakfast room service
- Room service
- Laundry
- Safe
- Newspapers
- Fan
- Car hire
- Foreign currency exchange
- Fax / Photocopier
- Luggage storage
- Wake-up call
- Sale of tickets
- Lockers
- Gardens
- Library
- Public bathroom
- Terraces
- Sale of tours
- In-room babysitting service
- Hairdressers / Beauty salon
- Coffee machine
- Security service
- Barbecue
- Coffee maker
- Hair dryer
- Banquet and event room
- Fireplace
- Housekeeping service
- Medical service
- Vending machines
- Kids´ playground
- Play area
- Babysitting service
- Cot
- Private pool
- Hair salon
- Serviced office
- Conference centre
- Meeting rooms
- Bars
- Pool bar
- Coffee shop
- Café bar
- Bar
- Tea and coffee in common areas
- Gym and SPA
- Spa
- Gym
- Wellness area with massage service
- Swimming pools
- Full spa
- Recreational area
- Children’s pool
- Sunbeds
- Umbrellas
- Other
- Air conditioning
- Heating
- Additional services
- Laundry service
- Daily room cleaning
- Self-service laundry
- Laundry
- Dry cleaning service
- Lift
- Reception
- 24-hour reception
- Concierge service
- Multilingual reception staff
- Porter service
- Shuttle transfer
- Airport transfer
- Shuttle
- Smoking
- Smoking areas
- Smoke detectors in hotel
- Restaurants
- Buffet restaurant
- Restaurant with diet menus
- Facilities for events and banquets
- Shared kitchen
- Restaurant with breakfast buffet
- Activities
- Golf course (within 3 km)
- Snorkelling
- Table tennis
- Diving
- Golf course
- Accessibility
- Wheelchair-friendly access
- Check-in/Check-out
- Check-in from: 12.00 pm h — Check-out before: 10.00 am h
- Deposit:
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Excellent
Based on 879 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Zanzibar City
Showing 4 featured reviews out of 879 TripAdvisor reviews
K
K5776SOjimh
18/12/2024
“Serena Zanzibar is a nice, quaint stay in Stone Town”
I stayed with my wife at the Serena Hotel in Stone Town Zanzibar during an October vacation. We only had a two night stay in Stone Town for a couple of tours, prison island, etc. The Serena had, maybe, the best location as they are right on the water and have an accessible beach, open air dining … more
Z
zaharanik
Dar es Salaam, Tanzania
02/12/2024
“Serena hotel Nov 2024”
I had the pleasure of staying at Serena Hotel in Zanzibar this past November, and it was a truly delightful experience that I wholeheartedly recommend to anyone visiting this beautiful island. Serena Hotel is ideally situated in Stone Town and offers breathtaking views of the Indian Ocean. The hot… more
K
Karen W
28/10/2024
“Wonderful Location, Fantastic Staff at the Serena Hotel, Zanzibar”
As a 35 year veteran of the hotel industry, I was impressed by the hospitality and thoughtfulness of the team at the Serena Hotel, Zanzibar. From the moment we arrived, we were made to feel welcome. The bellman and front desk team outdid themselves. For example, Suleiman, the bellman, walked … more
1
10travel
Calgary, Canada
28/10/2024
“Excellent stay”
We stayed here for 2 nights in October 2024. Beautiful hotel and excellent location. We stayed on the 3rd floor and had an ocean view room, we have never stayed in a room so close to the ocean, absolutely gorgeous! Excellent breakfast! Staff were friendly and courteous. I would stay here again in… more
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