Four Points By Sheraton Dar Es Salaam New Africa

“Great service at Four Points by Sheraton Dar Es Salaam”

To the management of Four Points by Sheraton I have a great experience staying at your hotel. Wonderful and friendly service from your team. I will like to especially gave compliments to Mr Mathias(F&B Mgr) and Chef Keshab for their great hospitality service to me and other guests. Throughout m… more

To the management of Four Points by Sheraton I have a great experience staying at your hotel. Wonderful and friendly service from your team. I will like to especially gave compliments to Mr Mathias(F&B Mgr) and Chef Keshab for their great hospitality service to me and other guests. Throughout my stay of 5 days and four nights. I have breakfast and dinner at restaurant. On 12 Oct breakfast, I could not find the ginger tea bag at the counter. I asked to Chef Keshab for assistance. It was then feedback to Mr Mathias on my request. Shortly Mr Mathias came back that he can offer me freshly brewed ginger tea instead. I was delighted and accepted. Great service and well hospitality. Keep up the great service. Best regards Andy ng

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“My go-to place in Dar es Salaam.”

I love the Four Points Dar es Salaam. You can't beat the central location, right in the heart of the city. The rooms are clean and spacious, and the staff is friendly and accommodating—especially the bellman, Christopher, who always goes above and beyond. After a long day of walking around Dar, t… more

I love the Four Points Dar es Salaam. You can't beat the central location, right in the heart of the city. The rooms are clean and spacious, and the staff is friendly and accommodating—especially the bellman, Christopher, who always goes above and beyond. After a long day of walking around Dar, the cold AC and hot showers are a perfect way to unwind. The breakfast is ridiculously generous, offering everything you could ever want, from made-to-order omelets and eggs Benedict to fresh juices. Lastly, unlike the Hyatt down the street, the rates are very reasonable, offering excellent value for your money. --- Would you like any further adjustments?

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“Conveniently located hotel which met my requirements for a short stay”

Although I had a single night stay (deluxe room, 2 twin beds with city view) it met all my requirements for my onward journey. The city view wasn’t the best view of the city, as it pretty much just showed the side of the hotel. The restaurant had a great menu with plenty of options and the staff we… more

Although I had a single night stay (deluxe room, 2 twin beds with city view) it met all my requirements for my onward journey. The city view wasn’t the best view of the city, as it pretty much just showed the side of the hotel. The restaurant had a great menu with plenty of options and the staff were friendly and helpful. Conveniently located to see the few sites around the city.

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“Mostly good, but a little miscommunication”

The Four Points Sheraton New Africa hotel was very good for a business stay. The room was great, the pool area was lovely (although there were several private receptions held there during my stay when I would have liked to have sat poolside). The gym was small but reasonably well equipped. My only… more

The Four Points Sheraton New Africa hotel was very good for a business stay. The room was great, the pool area was lovely (although there were several private receptions held there during my stay when I would have liked to have sat poolside). The gym was small but reasonably well equipped. My only complaint is that on my first day I asked at the desk about lunch options and was told there was a buffet in the restaurant on the first floor. I really didn't need a buffet (not that hungry), but was told I could also order off the menu. When I went to the restaurant I was told it was buffet only. I didn't have a lot of time to look for somewhere else to eat so I stayed. It was a very nice buffet, but I didn't eat very much. The charge was 70,000, which was awfully high for a light lunch! It was only the next day that I discovered there was another restaurant on floor 2 (the misnamed Seafood Bar) that had lighter, a la carte fair. I was also a bit confused by the coffee counter in the lobby. I ordered a capuccino one morning, and it turns out they don't actually make them there, so it took about 15 minutes for it to be brought down, I imagine from one of the restaurants. Overall I good stay.

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